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Fidelity Hotel

4.5 star property

Choose dates to view prices

Located close to JACK Cleveland Casino and Rocket Arena, Fidelity Hotel provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site Regional cuisine restaurant, Club Room, offers breakfast, brunch, lunch, dinner, and happy hour. Stay connected with free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
The current price is SAR 557
SAR 743 total
includes taxes & fees
31 May - 1 Jun

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About this property

Fidelity Hotel

  • Luxury hotel remodeled in 2024 and located near Rocket Arena
  • Located close to JACK Cleveland Casino and Progressive Field, Fidelity Hotel provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site Regional cuisine restaurant, Club Room, offers breakfast, brunch, lunch, dinner, and happy hour. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Full breakfast (surcharge), valet parking (surcharge), and 2 meeting rooms
    • A banquet hall, a porter/bellhop, and a 24-hour front desk
    • An elevator, luggage storage, and coworking spaces
  • Room features
  • All 97 rooms have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like late night room service and free WiFi.
  • Extra conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Free toiletries and hair dryers
    • 55-inch LCD TVs with streaming services and premium channels
    • Wardrobes/closets, heating, and daily housekeeping

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 23.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 35 for adults and USD 15 for children
  • Covered valet parking fee: USD 57 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number 84-3639488

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Fidelity Hotel pet-friendly?

Yes, cats and dogs are allowed at this property.

How much does it cost to stay at Fidelity Hotel?

As of 21 Jumada I 2026, prices found for a 1-night stay for 2 adults at Fidelity Hotel on 31 Jumada I 2026 start from SAR 557, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for USD 57 per night.

What time is check-in at Fidelity Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Fidelity Hotel?

Check-out is at noon.

Where is Fidelity Hotel located?

Located in Downtown Cleveland, this luxury hotel is within a 10-minute walk of Rocket Arena, JACK Cleveland Casino, and Progressive Field. Rock and Roll Hall of Fame and Huntington Bank Field are also within 1 mi (2 km). Tower City-Public Square Station is 9 minutes by foot and Cleveland Station is 16 minutes.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 645 out of 747 reviews
Rating 8 - Good. 68 out of 747 reviews
Rating 6 - Okay. 20 out of 747 reviews
Rating 4 - Poor. 9 out of 747 reviews
Rating 2 - Terrible. 5 out of 747 reviews

Reviews

Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for the 2nd time and always enjoyed the warmth and welcoming hospitality.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chitradeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel….beautiful clean rooms and very attentive staff….highly recommend
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel! It is beautifully decorated. The restaurant is outstanding as well!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, professional staff with great recommendations. Perfect location to park and explore great areas in Cleveland.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were unique, clean and comfortable. The staff was so attentive and accommodating from the valet, restaurant, check in and everyone we encountered. Location is great! The shower was amazing!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Hotel is beautiful with great service!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Beds are comfy. Would stay again no question.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute boutique hotel in a high-end area of downtown Cleveland near the best restaurants. Has a luxurious Art Deco feel with cozy well appointed rooms. A sexy bar / lounge and romantic restaurant.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities
Front desk staff was great. Room was perfect and bed was very comfortable!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Loved the lobby and hallway with vintage items from Cleveland. Rain shower showerhead in bathroom. Comfortable bed. Friendly, helpful staff. Great location (and inexpensive parking is just a block or so away at the city owned garage on Superior/Euclid.
Lobby
Display case in lobby.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jeana

Liked: Cleanliness, staff & service, property conditions & facilities
There was no breakfast bar. But the restaurant served breakfast. It was very good but, a little costly.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities
Staff was great and the property was very cute and clean.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great ..staff was easy to deal with
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service
Staff was outstanding. Rooms were comfortable and clean.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Sandra

Liked: Staff & service, amenities, property conditions & facilities
The hotel is good overall. However for the price I think they can do better. Offer free water or snacks but all of that you have to pay extra at check-out.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a night on the town.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing food was excellent!! Will definitely stay again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best stays ever. Great staff, beautiful place, perfect
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Owen

Liked: Cleanliness, amenities, property conditions & facilities
Loved the room and the hotel. Staff is top notch
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Eric

Beautiful hotel with plenty of cachet Great restaurant and wonderful room
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Clean room staff was helpful!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Neat room with fun & elegant design
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very attentive and accommodating. Hotel has so much charm!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great. The breakfast was amazing.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful, food was great! Will definitely stay again!
Stayed 1 night in Nov 2025