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"Stayed 6 nights with my 11 year old we had an amazing time! Staff is really nice! the ocean room view was amazing!"

"Very disappointing. Rooms need a lot of work. A/C broke. Toilet broke twice. Elevator broken. Ceiling fan on high only and made horrible noise. Towel rack dangling out of wall. Asked for it to be repaired which is a 5 minute project. Never done. Staff mostly nice but not always helpful"

"Beautiful property. The staff were friendly and helpful. The Tabacon hot springs access was incredible as well. I would highly recommend this property. Worth every penny."

"Small resort. Food okay. Staff were amazing. Great location. Clean."

"Great."

"you get what you pay for."

"Everything was amazing Staff, food, rooms Everything 10/10 "

"Todo excelente! Pero estaría bien una zona de solo adultos y la música no tan fuerte"

"Staff was very good at what they did,very helpful and very social able. Hope to be back next year"

"Un hotel muy bonito. Piscina de agua fría y de aguas termales. Muy buen desayuno incluido."

"The breakfast menu was good. I liked that cooks were available at multiple stations to prepare omelettes, fresh juices, or desserts. There was enough food at the main breakfast area. I see less waste than at other resorts I've been to."

"Overall, I had a really good time. The food was actually very good compared to some of the reviews that I saw that mentioned it was mediocre. The transportation staff were top-tier and their driving abilities are unmatched. The only thing is that I did call and asked for the in room snacks to be stocked, but that was never done during my time."

"Todo excelente. Muy lindo. "

"Overall my wife and I made the best of it and enjoyed; however we will never return to this resort. The good was really the staff. They work very long shifts - you might see the breakfast server as the bartender in the evening. Most of the staff were friendly and helpful. Now the bad…We saw on the site that there was construction at a neighboring resort; however they start early and work until late. The construction could be heard all day long - even during the massage with music on. To add...

"We went for our honeymoon and it was stunning from the moment we arrived! I kept looking for the White Lotus film crew because the property, room, and staff were top notch and we felt like we were in a WL episode. Surreal views, flora, fauna, service and the room with our own private pool remains undefeated! We stayed in a Chato Suite and it was unbelievable. We were welcomed with a personalized sign on the door, welcome drinks, a welcome dessert plate, and a complimentary bottle of wine to...

"It was nice little expensive for what you get"

"Nice"

"We had an amazing experience at Arenal Observatory. The staff was super friendly and bilingual. They even left special treats in our room for us :D Transportation was easily accessible and the trails were beautiful and well maintained. The restaurant served delicious food and has a great view! I highly recommend booking the shared casona. The rooms were spacious and clean and it has a small observation deck right next to the entrance! My only complaint is I wish there was a microwave and fridge...

"We loved the staff especially Dehbar. The food was spectacular! The pools were ok, not all of them were working. We had an issue with our sliding glass door not locking. We also had an issue with reservations. The person we were speaking with was unreasonable and unaccommodating. We were overcharged double and not refunded. "

"El hotel cumple"