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"Historical with beautiful ground. We stayed in Hunter, a three bedroom apartment that is built against a ground. It is a bit musty and quite basic. Mattresses are not good quality. Bathroom has no counter space. The property in general feels dated and not luxury when it comes to softwares."

"Lovely hotel. Room clean. Staff friendly."

"I loved the staff, they were super friendly and not phased by a wet cyclist (me)."

"Lovely place, and views, staff are lovely"

"Just not very good, reasonable price but not really budget or bargain, Great location next to the train, Great Western beach and Pub, Just not a very good hotel. The single room is tiny with a tiny bed and looks more like a student doss house. No air con, fan doesn't work, no lift to the 3rd floor. Staff often not available at all, has a chintzy looking restaurant in the front but no idea what or if they serve, so many better places to eat, or stay for that matter. Tired."

"Very spacious and comfortable. Well equipped kitchen."

"We love coming to your hotel as it gives us all the things we need. Location is perfect surf shop for our fun. Unfortunately we always seem to have bad experiences with the restaurant it always gets sorted but would be nice if it didn’t happen. On a brighter note the staff are fantastic and always there to make your stay as comfortable as possible. Many thanks. See you soon"

"The location and the staff"

"Just a home away"

"I recently stayed at this hotel in St Ives and had a very disappointing experience. The room I was given did not match what was shown in the booking photos at all. It felt misleading and not worth the money. Cleanliness was a major issue — the room was not properly cleaned, which made the stay very uncomfortable. Basic services were also missing, and when I raised these concerns with the staff, there was little to no response or effort to resolve the situation. Overall, the lack of...

"The room was excellent value for the amount that we paid It was a nice to be able to look out and see the sea from the window It was a reasonable size and had everything we needed for a one night stay"

"Used as a wedding venue, so one night was ridiculously loud from a large wedding party. Otherwise, it’s a beautiful property"

"The part that has been up dated was great The old part is due to be updated but not in a very good state at the Monent"

"I ended up booking this on a lark, and what great fortune it was! The location, the attention to details, the fluidity of welcoming attentive and informative staff to impeccable grounds, made it a memorable stay. They combine high end service w/ a feeling of being at home, I will most definitely be booking with them again. Highlights: Spa inclusion w/ room stay (sauna, steam bath all pools especially heated outdoor!) location: coastal pathway to St Charles. Nature walks, no cars to everything...

"Overall I had a very nice stay. I was however, disappointed on the first night, which was my birthday not to be able to book a room in the restaurant due to a wedding taking place. It would have been nice to have been made aware of this beforehand. Just be prepared to pre book the restaurant."

"Lovely hotel with friendly, helpful staff."

"Bathroom old. Shower and toilet in terrible shape"

"Nice and quiet location. Convenient for family visiting"

"Carpet was damp, smelt damp .. but was ok"