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Tregenna Castle Resort

3.0 star property
Coastal getaway near St Ives offers a 9-hole golf course under open skies, rejuvenating spa treatments, and two restaurants for family meals by the sea

Choose dates to view prices

Tregenna Castle Resort, between St Ives Harbour and Carbis Bay Beach, offers a peaceful seaside retreat with golf, massages, aromatherapy, and breakfast at two restaurants. Kids enjoy the indoor pool and playground, while attentive staff ensure a memorable stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
The current price is SAR 579
SAR 695 total
includes taxes & fees
17 Jun - 18 Jun

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Gallery Apartment, 1 Bedroom

Gallery Apartment, 1 Bedroom | In-room safe, individually decorated, individually furnished, desk

Gallery Apartment, 1 Bedroom

7.6 out of 10
Good
(5 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Double or Twin Room, 1 Double Bed

In-room safe, individually decorated, individually furnished, desk

Classic Double or Twin Room, 1 Double Bed

8.4 out of 10
Very good
(54 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Club Room, 2 Bedrooms, Connecting Rooms, Courtyard View

Club Room, 2 Bedrooms, Connecting Rooms, Courtyard View | In-room safe, individually decorated, individually furnished, desk

Club Room, 2 Bedrooms, Connecting Rooms, Courtyard View

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | View from room

Superior Double or Twin Room, Sea View

9.0 out of 10
Wonderful
(20 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Family Apartment, Garden View

Family Apartment, Garden View | In-room safe, individually decorated, individually furnished, desk

Family Apartment, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds, 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Apartment, Multiple Beds

Deluxe Apartment, Multiple Beds | View from room

Deluxe Apartment, Multiple Beds

  • 29 sq m
  • 3 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed
  • Free WiFi

View all photos for Classic Double or Twin Room, 1 Double Bed, Sea View

Classic Double or Twin Room, 1 Double Bed, Sea View | View from room

Classic Double or Twin Room, 1 Double Bed, Sea View

9.4 out of 10
Exceptional
(28 reviews)
  • Sea view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Quadruple Room, Multiple Beds

Family Quadruple Room, Multiple Beds | In-room safe, individually decorated, individually furnished, desk

Family Quadruple Room, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room, 1 King Bed with Sofa bed

Deluxe Double or Twin Room, 1 King Bed with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Deluxe Double or Twin Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Design Double Room

Design Double Room | View from room

Design Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Exclusive Apartment, 2 Bedrooms, Balcony, Partial Sea View

Exclusive Apartment, 2 Bedrooms, Balcony, Partial Sea View | Living area | 32-inch flat-screen TV with digital channels, TV

Exclusive Apartment, 2 Bedrooms, Balcony, Partial Sea View

  • Partial sea view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Exclusive Apartment, 2 Bedrooms, Patio, Garden Area

Exclusive Apartment, 2 Bedrooms, Patio, Garden Area | In-room safe, individually decorated, individually furnished, desk

Exclusive Apartment, 2 Bedrooms, Patio, Garden Area

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, individually decorated, individually furnished, desk

Deluxe Apartment

8.0 out of 10
Very good
(1 review)
  • 80 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Large Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Exclusive Apartment, 2 Bedrooms, Kitchenette, Garden View

Exclusive Apartment, 2 Bedrooms, Kitchenette, Garden View | In-room safe, individually decorated, individually furnished, desk

Exclusive Apartment, 2 Bedrooms, Kitchenette, Garden View

  • Garden view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Exclusive Apartment, 2 Bedrooms, 2 Bathrooms, Garden View

Exclusive Apartment, 2 Bedrooms, 2 Bathrooms, Garden View | In-room safe, individually decorated, individually furnished, desk

Exclusive Apartment, 2 Bedrooms, 2 Bathrooms, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 52 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Club Apartment

Club Apartment | In-room safe, individually decorated, individually furnished, desk

Club Apartment

8.0 out of 10
Very good
(2 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Club Room, 2 Bedrooms, 2 Bathrooms, Sea View

Club Room, 2 Bedrooms, 2 Bathrooms, Sea View | In-room safe, individually decorated, individually furnished, desk

Club Room, 2 Bedrooms, 2 Bathrooms, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Club Room, 2 Bedrooms, Shared Bathroom, Courtyard View

Club Room, 2 Bedrooms, Shared Bathroom, Courtyard View | In-room safe, individually decorated, individually furnished, desk

Club Room, 2 Bedrooms, Shared Bathroom, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Club Room, 1 Bedroom, Courtyard View

Club Room, 1 Bedroom, Courtyard View | In-room safe, individually decorated, individually furnished, desk

Club Room, 1 Bedroom, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Club Room, Multiple Beds, Ensuite, Courtyard View

Club Room, Multiple Beds, Ensuite, Courtyard View | In-room safe, individually decorated, individually furnished, desk

Club Room, Multiple Beds, Ensuite, Courtyard View

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in St Ives, Tregenna Castle Resort is near a train station and near the beach. While the natural beauty of Carbis Bay Beach and St. Michael's Mount can be enjoyed by anyone, those looking for an activity can check out St Ives Harbour. St Ives Society of Artists and St Ives Museum are also worth visiting. Visit our St Ives travel guide
Map
Tregenna Castle Estate, Treloyon Avenue, St Ives, England, TR26 2DE

What's nearby

  • Porthminster Beach
    Porthminster Beach
    11 min walk - 1.0 km
  • Popular St Ives Atlantic ocean coast, Cornwall, England, United Kingdom
    Carbis Bay Beach
    14 min walk - 1.1 km
  • Porthmeor Beach
    Porthmeor Beach
    19 min walk - 1.6 km
  • Tate St. Ives
    Tate St. Ives
    4 min drive - 2.5 km
  • St Ives Harbour
    16 min walk - 1.4 km

Getting around

  • Carbis Bay Station
    4 min drive
  • Newquay (NQY-Newquay Cornwall)
    59 min drive

Restaurants

  • Mine Brewing Taproom
    13 min walk
  • Hub
    15 min walk
  • Balcony Bar & Kitchen
    16 min walk
  • The Three Ferrets
    13 min walk
  • Bier Huis Grand Cafe
    13 min walk

About this property

Tregenna Castle Resort

  • Hotel near St Ives Harbour
  • Located close to Carbis Bay Beach, Tregenna Castle Resort provides a golf course, a terrace, and a coffee shop/cafe. Get out on the links at this hotel and enjoy amenities such as a golf clubhouse. Treat yourself to spa services, such as a deep-tissue massage, reflexology, or a facial. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and British cuisine. In addition to a garden and a playground, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool and an indoor pool
    • Free self parking
    • Buffet breakfast (surcharge), 2 outdoor tennis courts, and luggage storage
    • Golf clubs on site, a banquet hall, and outdoor furniture
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 103 individually furnished rooms feature comforts such as free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
  • Other amenities include:
    • Heating and portable fans
    • Free tea bags/instant coffee and electric kettles
    • Showers and free toiletries
    • 32-inch flat-screen TVs with digital channels
    • Wardrobes/closets, limited housekeeping, and desks

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 18 for adults and GBP 9 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Godrevy View
  • Olives

Things to do

  • 2 outdoor tennis courts
  • 9-hole golf course
  • Children's pool
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Fenced pool
  • Indoor pool
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Wedding services

Business services

  • 2,906 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1774
  • Communal living room
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 for adults and GBP 9.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May 25 to September 16
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Tregenna Castle Resort have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is from 8:00 AM–6:00 PM.

How much does it cost to stay at Tregenna Castle Resort?

As of 1 Jumada II 2026, prices found for a 1-night stay for 2 adults at Tregenna Castle Resort on 17 Jumada II 2026 start from SAR 579, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tregenna Castle Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Tregenna Castle Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tregenna Castle Resort?

Check-out is at 11 AM.

Where is Tregenna Castle Resort located?

Situated by the sea, this spa hotel is within 1 mi (2 km) of Porthminster Beach, Carbis Bay Beach, and St Ives Harbour. Harbour Sand and Porthmeor Beach are also within 1 mi (2 km). Carbis Bay Station is 21 minutes by foot and St Ives Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tregenna Castle Resort Reviews

8.6

Excellent

8.8

Cleanliness

9.4

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 526 out of 1009 reviews
Rating 8 - Good. 309 out of 1009 reviews
Rating 6 - Okay. 117 out of 1009 reviews
Rating 4 - Poor. 40 out of 1009 reviews
Rating 2 - Terrible. 17 out of 1009 reviews

Reviews

Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was stunning and everyone treated us like royalty. I'm excited to go back there again someday.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Lovely helpful staff. Excellent location and the gardens are amazing
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location, rooms were fantastic with a great sea view, parking was great, plenty of parking spaces, staff were fantastic, always willing to help, food was great, lovely buffet style breakfast
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! The rooms were very nice and looked recently renovated. The on site food was delicious and our kids really enjoyed the pool! We wish we had booked more time here as it was great being so close to everything Cornwall has to offer!
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Debra L

Liked: Cleanliness, staff & service
Breakfast was good, dinner was not that great. Parking good
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Clean rom, friendly staff and great food.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Everyone at reception were very welcoming and helpful the room was clean overall very nice
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Steve

Liked: Staff & service, amenities, property conditions & facilities
Great view from very plain and aged room the pool was spotless golf course well maintained room cleaners did half a job
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is lovely and I would recommend staying there, breakfast had everything you need. However we were shocked to find that the swimming pool and golf had additional costs and when going down for food Sunday evening the only thing available was Sunday lunch. These things should be made clear.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
Love this place, the staff are attentive, knowledgeable, polite and there is nothing they wouldn’t do you make your stay enjoyable. 7th time I have been. Rooms are accessible, clean comfortable. Food is delicious. I took my aunt there this year and she lived it. Would highly recommend
Evening meal
Late lunch
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities
Great staff, lovely rooms and perfect location. How hospitality should be.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Elspeth

Liked: Cleanliness, staff & service, amenities
We have returned to the beautiful Tregenna Castle many times over the years, and it never fails to impress. With its breathtaking views over St Ives and beautifully manicured grounds, it offers a truly special setting. From the warm welcome on arrival to the peaceful atmosphere throughout, it is the perfect place to relax and unwind while enjoying everything the area has to offer. Thank you for another exceptional mini break.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Terry

Liked: Cleanliness
Disliked: Amenities
Rooms are dated. Car park requires that you have to drag your suitcase through gravel. Staff except for the bar very dismissive. We ordered a take away mean from the bar to take back to our room as there is no room service. The restaurant didn't tell the bar it was ready for 30 minutes, subsequently the food was cold and dry. Nothing good to report other than the grounds are well maintained ant the views are spectacular.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely treat to come to this historic Buidling for a stay! Long may it continue as a hotel.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
I had a really enjoyable stay in a spotlessly clean, cozy and quiet room. I was very pleased with the accessibility of my room and impressed with the size and cleanliness of the bathroom, everything was spotlessly clean and the room was warm, comfortable and smelled fresh. The hotel staff are friendly and welcoming and exceptionally helpful. I particularly enjoyed being able to wonder around the hotel grounds which are beautiful and have an almost magical secret garden feel to them, even in winter. Would love to revisit again to see how everything looks in different seasons, particularly the stunning views from the hotel grounds. I loved my stay here, will definitely stay again and would highly recommend to anyone.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
Staff, food, cleanliness of room, Christmas decorations
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Tregenna. So well positioned and friendly with great on-site facilities.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Yes the room was spotlessly clean and staff friendly and helpful. Beautiful clean fluffy towels and a gorgeous room with the most wonderful view of St Ives. The food and amenities all top quality soi we will be back - thankyou for a lovely stay.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place to stay, very handy and lovely views. Our only downside was that room was way too hot and no way to adjust the temperature
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Mark

Liked: Staff & service
Good parking lovely staff rooms a little old fashioned
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, excellent breakfast and friendly staff.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay with great customer service
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities
It is beautifully located hotel on top of a hill, with truly stunning views over the sea (if you have sea view room). The surrounding gardens are lush and very well maintained, adding to the overall atmosphere of the property. The rooms are comfortable and in line with the hotel’s category. However, there were several issues during the stay that affected the experience. On one occasion, a member of staff entered my room without knocking while I was still asleep, which was quite uncomfortable, and no apology was offered. On another day, the room was not serviced at all, and on a different day the housekeeping was minimal — only the towels were changed, the bed was not even made. In addition, the restaurant closes quite early, and breakfast service also finishes early, which may be inconvenient for guests. There are also no nearby shops or cafés within walking distance of the hotel. Overall, the staff are polite and the hotel corresponds to its star rating, but housekeeping would certainly benefit from improvement and additional training to ensure a more consistent standard of service.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed before ideal location for St Ives and it’s walkable but you do need to be fit coming back as up steep path. Lovely room and service.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well maintained hotel. Great staff and dining options. Some rooms have amazing views overlooking the harbour of St Ives. The hotel is within walking distance of the town, as long as you don't mind the walk up the hill.
Stayed 3 nights in Sep 2025