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"This is a beautiful property with lush sub-tropical gardens. The views are incredible"

"Wonderful stay with a big air conditioned room, wonderful food and a delightful spa/pool."

"We loved our stay here!"

"The staff was friendly and polite. Our double room was small and clean. However, the bed (room 29) was the most uncomfortable we've ever slept in. It was very soft and we could feel the springs sticking into us. We ended trying to sleep on top of the duvet. We would have asked to be moved but had travelled all day to get to Newquay and were exhausted. When reporting this to Reception the next morning we were told that all the mattresses were new!"

"All good"

"Amazing hotel. Quirky but very artistic with friendly staff and good food and service. Fabulous views. Cornwall at its best. Loved it."

"Amazing location, friendly and helpful staff, food was superb! Definitely recommend"

"Staff at reception were super excellent, very helpful"

"Bar and restaurant not open been closed for 2 years. But good apart from that."

"I have had the misfortune of staying in many hotels, but this easily takes the title of the absolute worst. The only reason this place isn't getting zero stars is the location, but even that comes with a massive "buyer beware" warning. The Mobility Nightmare: While the hotel is close to the beach, "close" means navigating a relentless series of steep stairs. This theme continues inside; there are stairs to get everywhere. This building is a complete no-go if you have any mobility issues or...

"Very polite staff but the property is very tired and not well maintained with 1 room not having any soap and beds be stored in the open at the stairwell. The rooms both needed a deep hoover around the edges. Parking is also very expensive at £10 a night with no guarantee of keeping the spot if you leave. The pictures of the rooms are not representative of the rooms received "

"Prime location with sea views from the restaurant/pub. Staff were friendly and always smiling. Carpets are extremely tired and somewhat dirty and dusty, they need replacement or a big carpet wash! No air con and no fridge in both rooms we had booked. With the heat you need air con. There was a fan supplied which helped. Breakfast was pretty good with limited continental items but you can also order a meal from a set menu. Staff were nice."

"We loved The Nici hotel i Newquay! The staf was amazing, clean and nice room, and the location was perfect. The hotel had only been open for a month when er were there, so the pool was not ready yet. But we got a free massage and the kids could have a free surfinglesson if they had wanted to. It is close to everything in town, so we walked everywhere. We really liked this hotell, and would stay there again if we're coming back to Newquay!"

"Good stay"

"Location location location. It is right in St Ives on the beach. Work out facilities were dated. Loud music playing with no consideration for guests working out. The restaurant is not a destination. Many other better options in the area. A watch out. If traveling with lots of luggage get ready for a strenuous pilgrimage from the train to the hotel up a winding path with stairs."

"Good property with excellent breakfast. Very close to Eden Project. Also easy to get to other sights in the vicinity including Fovey & Lanhydrock. Only issue was rooms are cleaned on request. We were told we need to inform them before 10am when we checked in and also there was a notice in the room with same information. However when we first went to request room cleaning at 9am, we were informed by a male receptionist that we were too late as we need to inform them before 9am. So room was not...

"We enjoyed our harbour view room very much. There was always something going on around the harbour. it was quite a long way to the main Falmouth attractions so we ate mostly at the hotel . The food and drink at the hotel was quite pricey but perhaps on a par with other hotels in the area. The breakfast was good and plentiful. The staff were helpful . The surroundings were a bit drab and the outside space quite limited and close to the road. The hotel was in need of decoration in some areas....

"My husband and I stayed here for 3 nights in July and I have to say that the golf course is absolutely beautiful! So well looked after! The hotel is dated but it is 50 years old, we stayed in a superior suite and it definitely was not worth the rate that we paid because it is dated. I'm afraid the housekeeping was terrible, the bed wasn't properly made and the bins were not emptied on 2 of the days and no attempt at actually tidying the suite."