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"Staff were extremely helpful and friendly. We booked 3 rooms as 4 adults and two children. Rooms were spacious and had a lovely balcony. We booked to be in next door rooms which was lovely. One of our party was a coeliac and the menu and staff gave food options which went down very well. The pool at the Spa was lovely and we all enjoyed a good few hours there. My only gripe was the mattress which was too soft for me, but everyone else were happy with theirs. An excellent two night stay and we...

"The castle resort was perfect! Location is also amazing, with views of the actual seaside and the town. Perfect for couples, friends, and family! Uphill walking from the town or seaside could be challenging, but perfect for exercise and healthy living. There are taxis and buses available, but we chose to walk back and forth the town and seaside all the time because of the amazing views. Couldn't find any fault at all except for the response time of staff over the Expedia app. Location was just...

"I loved the staff, they were super friendly and not phased by a wet cyclist (me)."

"The welcome was amazing, the hotel is the home of the owner who makes a point of greeting his guests. It is a Victorian building of immense character in a stunning position on top of a headland and next to Tintagel Castle. The views are incredible. The room was spacious and comfortable with open sea views. The dining room is majestic and the saloon is comfortable victorian splender. Finally the staff were simply excellent. We had a wonderful experience! Highly recommended!"

"Best hotel we've stayed at for ages the guy on reception was really helpful made it a really pleasant relaxing stay really comfortable bed and perfect shower would stay again was worth the money"

"We had an excellent couple of days at Retallack. The 2 bed barn we stayed in was immaculate and well equipped. So relaxing and quiet, the hot tub was great. We have already booked to return."

"Bit of a mix up with the bill when checking out but sorted quickly by the night manager. Restaurant service was slow especially if busy, staff were great . Spa was good. Would definitely stay again"

"The Staff were absolutely amazing so helpful the Breakfast was great the shower in the room was terrible no pressure would be better if you washed in the sink hotel is closing in September hope they will make things better when reopen terrible smell of damp on the stairs up to the room "

"The appartment was excellant - it was clean - every equipment you could ask for in the Kitchen - the staff were friendly and helpful - the Swimming pool Sauna and jacuzzi was great - everything about this property was great - even had peacocks wondering around "

"Rooms are of a ver good standard and location is fantastic "

"The overall experience was excellent; from the location on the outskirts of town but walkable to all points of interest, to the room with the view, the lounge and breakfast, and parking! I would definitely stay there again."

"The location and the staff"

"I spent 3 nights for work, the location is amazing, the hotel is old but in a good condition and clean The staff were terrible, the lady who did the check in was not bad, but others were not friendly at all when I go in or out saying hi they either do not answer back or just a cold hi in return The lady who did the check out was very bad ,I came and said : good morning I want to check out,, she didn’t look at my face, didn’t say good morning, jut : room number? Said:103 , she( didn’t look at...

"We had booked two rooms at this hotel. The one we stayed in had a really overpowering sewage smell coming from the bathroom, which would be ‘covered up’ with a lot of air fresheners after house cleaning. I complained about it to staff and nothing was changed, with staff not mentioning it again. The other room was fine, and, besides the smell, both rooms were clean and very comfortable. The food in the restaurant was good, though the complimentary breakfast has very few options (they really want...

"I ended up booking this on a lark, and what great fortune it was! The location, the attention to details, the fluidity of welcoming attentive and informative staff to impeccable grounds, made it a memorable stay. They combine high end service w/ a feeling of being at home, I will most definitely be booking with them again. Highlights: Spa inclusion w/ room stay (sauna, steam bath all pools especially heated outdoor!) location: coastal pathway to St Charles. Nature walks, no cars to everything...

"Property well kept. Bedroom all good with a mini bar with soft drinks included. Breakfast and dinner good. Only grip was the bar, presentation of drinks poor, and staff need more training. More staff training required."

"Historic inn that has been well-maintained into the 21st century! Spacious rooms with excellent modern bathrooms. Beautiful views over the harbour of Falmouth, especially for breakfast! "

"The view from my balcony room was amazing and the room in a very good condition. The hotel itself is dated. They could do with modernising the space and also their food menu."

"The room we was given was dated and dirty marks on carpets and walls staff was excellent "

"Yes"