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"Great place!"

"Stayed on site for a wedding. The wedding suites were good and well maintained. The actual accommodation was not great. Very basic rooms and lack of air con was a serious deficiency. When we are experiencing hot weather (as now), the one electric fan provided in a family room is not really sufficient. Breakfast was okay but very crowded in the area. Teas and coffees only available on a machine. One of the two wasn’t working so large queues formed at the one machine that was working. Not a great...

"Good location easy transport to airport Bus stop just in front of the hotel to airport"

"Everything was fine. It’s a busy resort with a lot of turnover, so they need things to be built for efficiency. The escape room style gift for kids was a nice treat"

"Pass"

"The hotel was lovely and our room was excellent. We can't fault any of the staff as they were friendly and helpful. The only thing we had an issue with was the catering for the evening meals. On the 2 nights we ate in the restaurant there were several meals and additional dishes that weren't available on both nights. There was only one waitress on both nights and the restaurant was busy and she was rushed off her feet. She coped remarkably well with so many tables to deal with. Apart from...

"My room was amazing; great breakfast+ location—-I would return in a ❤️beat!"

"Phenomenal place to stay. We were in the mews in one of the newly renovated rooms, and it was so beautifully out together. Very clean, great staff, and if we needed anything we had it within minutes. We had our 4 year old with us too, and there is a great park & playground behind the hotel which was a big plus. Highly recommend! The only next best thing would be to have somewhere to hang your towel within reach of the tub. That’s the only set back, if you have bad knees or can’t bend over...

"Everything about this place was horrific apart from the view from the room. Staff were rude , cleanliness of the room was appalling. The so called maid service was only a change of towel and a bin change. Room was filthy when we got there , we complained and it still got us nowhere after 3 days stay . V dirty . Worst hotel I have ever been to ."

"Better AC"

"Super clean and maintained spacious room It was a pleasure staying at this Hilton, thanks for the great experience"

"Surprisingly clean, spacious and modern on the inside despite the exterior being deceivingly older. Enjoyed our stay. It was so convenient for the castle, the shopping and dining, and right outside where the change of guards are."

"Arrived early as attending a wedding at the venue. To be told there was a £20 charge to allow access to the room even though it was already available. This had not been mentioned in any previous correspondence or calls. The room was average at best and the hotel was very badly signed. The only directions given for the room was turn right at the end of the corridor, no mention of multiple flights of stairs or changes in direction to eventually find the room at the back end of nowhere. My...

"Another great stay. Warm welcome at reception, clean room, lovely comfortable bed and great breakfast. No complaints at all."

"All ok"

"Free drink"