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"The staff and property were amazing. My only regret is that I wasnt able to spend more time at the resort."

"Room was clean, staff was very helpful, and the pools were warm. My stay was perfect. I would definitely return."

"The sargassum infestation made this a complete waste of money. Most people plan trips 6 months in advance, like I did. This was a complete waste of money. There were at most 5 people at the property, no one gave us the word or a gigantic discount for this trip. Many lessons learned. The biggest is that I will never use Expedia again. Back to Costco Travel. They know how to treat their customers."

"Amazing resort"

"There were some minor inconveniences, but the Hotel staff immediately made the changes. Great customer service."

"Great hotel with wonderful, friendly staff. The grounds and pool were always clean and well maintained. The only downside was the food on site, which was a bit disappointing. It’s a peaceful, laid back resort that’s perfect for families or couples looking to relax away from the hustle and bustle. The location is also ideal, conveniently situated between Secret Beach and downtown San Pedro."

"WE SIMPLY LOVE RAMONS!!!!"

"We had a wonderful stay overall. Customer service and cleanliness are my top priorities when traveling, and this hotel delivered on both. The staff was consistently friendly, welcoming, and eager to help. Ordering food was quick and easy, and one thing that really stood out was that the hotel even arranged our small flight from Belize City to San Pedro, which made our travel experience much more convenient. The room was clean and well maintained. There were a couple of minor issues in the...

"The air con in the seafront villa left much to be desired and thus made it difficult to really enjoy the room after sunrise."

"Great place to stat. I would stay there again"

"Exceeded our expectations !!! The complimentary laundry service was a dream!! The property and staff were amazing and so helpful!!!"

"I loved the beach view 😍 from my room named the maya. We did get a complimentary drink, but no breakfast. Didn't see much of the staff just front desk wasn't that friendly with us just normal. Need friendly outgoing staff"

"EVERTHING"

"The hospitality was unmatched at the property. The staff was amazing and property was amazing. The breakfast was very good and the pool was gorgeous. The staff was very attentive and catered to our every need. Thanks to Oscar, Alfred, Stewy, and crew for making my birthday so special."

"I chose Zenses Hotel because it appeared to offer a relaxing, family-friendly experience. Unfortunately, my stay left me disappointed, primarily due to safety concerns, poor communication, and a lack of management accountability. For the first three days, the complimentary boat shuttle between the hotel and the village was unavailable due to mechanical issues, forcing guests to pay for ferry transportation. When the shuttle resumed, staff never informed us, we only discovered it after seeing the...

"The property was amazing the staff was very friendly always able to help the views were immaculate. I will be back."

"Very central (5 min golf cart ride) to main area of stores and restaurants. Two min walk to marine terminal. Room was spacious and very clean. Staff was extremely helpful to me as a first time visitor to Belize and solo traveler. I didn’t eat at the hotel as I was interested in eating at local spots that I’ve seen on social media. I felt very safe. The only downside is my room was on the same side as new construction so on my third day I woke up to the early 7:30 am sound of a large crane and...

"I didn't like that they only provided coffee for the first day. And the rest if time I had to purchase. Which I didn't do."

"The property was a gem! It had everything we could have hoped for: delicious meals, drinks and food poolside, two beautiful pools, turn down service in the evening as well as housekeeping in the morning. The staff was so considerate and made a point to know our names. We rented golf carts and went to dinner one night in a nearby resort. The fitness center was top of the line and we enjoyed having it available to use each morning. The excursions director was great, and we enjoyed snorkeling...