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"We really liked staying in our own cozy chalet. We liked the having a firepit outside. I am allergic to smoke and our chalet was not smoke-free. That was the only downside."

"Ugly& dirty, too old facility. It’s not resort , only motel."

"Yes"

"We found it very clean and the staff was very friendly and helpful no matter what time of day we were coming and going. Also a bonus to have great coffee available 24/7 for those who are up on the road early for the sunrise trips or in late from a long day exploring the Icefileds Parkway!!"

"The flow of the shower head is weak. Needs different ones"

"AC dosent run powerfull Warn night"

"The price is very fair given the hotel's prime location. Our room was spacious and clean. The property has a great resort-style layout with multiple buildings; I really enjoyed the pleasant walk from our building to the main lodge, which houses the lobby and two restaurants. The food at Timberwolf was delicious, and the portion sizes were generous. It was incredibly convenient to be able to catch the Lake Louise shuttle right in front of the main building. Plus, there’s a small shopping plaza...

"Aside from not AC in 7th floor (one controlled temp for whole floor), hotel was great. Water park was super cool."

"Excellent!"

"The parts that were done with the construction were very nice. We had an updated room but the AC was not great and the room would not get colder than 72 degrees. We also caught a carpet nail in our tire from the parking garage due to the construction and the staff didn't seemed to care that we incurred the costs and had to spend our entire morning at a local tore shop before we could leave."

"Got upgraded rooms for free to a suite, staff was very helpful. Breakfast options were great as well! Will be coming back!"

"Hidden Ridge is about 10mins to Banff downtown, and they have a complimentary shuttle service that takes you to town, so getting around was easy for my family, the rooms were spacious, they had everything we needed to make our stay comfortable like cutlery, pots etc.The hot tub has an awesome view. The only thing I hope they fix is the showers you need to use before jumping into the hot tub. It was out of service during our stay. Otherwise we enjoyed our stay and definitely recommend."

"Decent enough property but very overpriced"

"Good"

"Rooftop pool has amazing views"

"The hotel is beautifully appointed. The location is convenient to everything in the area. The food and drink services are plentiful. Parking is easy abundant and stress-free. The multinational young staff are well-trained and hospitable."

"Sort of expensive for what you get but it’s such an amazing area!"