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"We were visiting canmore for my husband's birthday, really excited for the hot tub after spending the day in the canmore Cave. Arrived at hotel and unfortunately the lock to our room was dysfunctional ...so the manager upgraded us right away. That meant that we could change and have time to soak in the pool . Very very very much appreciated! 😊 Excellent staff."

"Although our room would need some tender loving care. Our stay was great. The staff was very helpful, courteous, and polite."

"Staff are very kind and helpful."

"Clean rooms, helpful staff and all basic amenities"

"Really loved the Nordic spa experience"

"Toilet was old n not working. Too noisy with train noice."

"I have stayed here numerous times, staff is amazing, friendly and helpful. The property is showing some age, but clean, no complaints about the rooms BUT better blackout curtains would be an improvement. I have never had an issue staying here. It is top choice when staying YYC"

"Room was clean but a little dated. Although did the job. Facilities excellent and location fab. Check for us was a bit vague but our friends had good service. Restaurants very good and service excellent. Would recommend for families and couples but it’s not high end."

"All great."

"Unbelievable experience. Staff was extremely helpful and friendly."

"Everything was perfect. Lots of room and beds. The pool and BBQ areas were great. And it was really easy to have the bus pick you up right there to go downtown."

"This is a fantastic condo! Great view. Super clean and nice. The staff at the front desk knew it was our wedding anniversary and surprised us with delicious local chocolates! Highly recommend."

"The front desk staff were very helpful and generously let us keep our loaner bear spray for so we could take a hike after we had checked out. The location is a little away from the crowds of downtown which was nice. Only minor issue was the parking garage had pretty tight spots and many were out of service - but at least parking was included as street parking in Banff was a rare commodity."

"The pool was the funnest part! Showers were weak in pressure but either wise wonderful."

"Relaxing place in a perfect location"

"Great stay"

"Everything was great! The hotel has an excellent location. You can walk everywhere from the hotel or take the bus just steps off the hotel. The hotel provides you with buss passes if needed. The hot tub and fire is great. We went end of April so it was not packed which was nice however most of the lakes were still frozen. Still Banff was magical. The room are kind of small but everything is so well kept. The shampoo and soap provided are from the Rocky Mountain brand which smells amazing and...

"Check in was a breeze, staff were polite, hotel was clean, room was great, there was a personalized card on the table, congratulating me on my graduation and also some chocolates, it was a great touch. thank you for a great night. We will definitely be back."

"We hebben een goed verblijf gehad in Canmore."