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"Clean & comfy room. Staff super nice & helpful. Hot tub was cool. Great location."

"The staff and property location were great. The shuttle service into town is a must and we didn't take advantage of it enough. The unit its self was small. We booked a 1 bedroom with kitchen there was next to zero closet space and we needed to keep our suitcases in the "living area". Not exactly ideal for habitual over packers. It was incredibly hot the first night and we didn't have a fan that worked (none of the units have ac), however what I didn't realize was ok was sleeping with a window...

"The cabin was cute needs to be updated with more outlets and new faucets that don’t leak"

"Awful stay. We have been travelling all over Alberta for 1.5 weeks and this is our 8th hotel in 1.5 weeks. This is the only hotel that I am writing a bad review. No one answers the phone when I tried calling for over an hour prior to arriving to the hotel. Then had to wait almost an hour in line to be checked in, only 1 person at the desk with 8-10 people waiting to be checked in. I called for over an hour continuously after arriving in my room with my 2 young kids as there are only 2 towels!!...

"Close to city centre"

"Cute, modern, and clean. Onsite spa is a perk. Also the photo booth next to the lobby was a fun touch!"

"Great experience, a few minor issues that were rectified and the staff was great."

"Close to lake"

"Property was well equipped, in close proximity to town, and great bar and kitchen."

"Everything was good"

"If you like national parks, but don’t want to rough it, this is the place to go."

"Absolutely horrible for the price you’re paying. Pool and hot tub is most beautiful part of the property but was dirty. Rooms aren’t worth a fraction of the cost. Visible mold in bathrooms. Broken dishwasher. Grimy carpet and tile. Absolutely disappointed and frustrated for how much we paid per night. Paid the same up in lake Louise for a muchhhhhhh nicer place. Will never recommend or stay again. Feel completely ripped off"

"Our room was one of the few that was more updated with laminate instead of carpet. Comfortable beds (medium hardness) The room was very clean. We had a patio door to a back yard but no chairs to sit in. Was more of a dog run I guess. We had a large clump of dog hair outside our patio door which looked like they swept the room and dumped the dust and hair out there. They did not come to empty garbage or give clean towels but a cart was left in the hall for a few hours so maybe it was a help...

"On arrival Banff was crammed with traffic, made worse by construction and road closures. Then found construction work ongoing at the hotel. Initially not impressed. However things took an upturn, as the staff were fine, and the room spacious, clean and well appointed. The breakfast buffet choice was all I could wish for, and dinner options excellent. Traffic flow the next day eased and Banff was fun, particularly as the hotel is in a central position."

"This was one of the best hotels I have ever stayed at. Not only was it a close driving distance to Banff, but the hotel was in close proximity to downtown Canmore so we could walk everywhere easily! The rooms were clean and staff made sure to help with anything right away. I would highly recommend this place if you are visiting. I would definitely stay here again!!"

"Food was amazing! Property was lovely."

"In town location with easy underground parking,hot tubs on the roof were awesome!"

"A good hotel with a great location and proximity to the airport."

"Very good overall"