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"Having parking underground was very convenient. Also enjoyed having the large hot tub-pool after hiking!"

"The hotel was great and staff was friendly."

"Good price!"

"Staffs are helpful . The price is reasonable. The bedding and towels are decent . There are plenty of parking and conveniently located near gas station , Mc Donald and easy access to airport and 16 Ave ( highway 1 toward Banff ) However the room we were staying , the sitting room with pull out bed has A/C and the bedroom has heat register so in order to get the cool air we have to open the door between 2 rooms - no privacy. The desk phone have many missing pieces and not working. We had to...

"Clean room"

"Beautiful property."

"Stayed there for 4 nights. It was very nice."

"I have stayed here before, this stay however was not as great as the one previous. Please keep in mind that the room has no air-conditioning but does have fans. Windows in our room do open, though some do not have the screens to keep bugs away. We found an old candy wrapper in the fridge. The room below us started smoking cigarettes and weed from their ground floor (balcony?) area and because our windows were open, it really stunk up the room. We did complain and the staff tried to help us. The...

"It is one of the best views in Banff. The stay was pleasant and the hot tubs were well maintained. Great facility at. Great location. The staff was excellent. The restaurant downstairs was great too."

"Amazing views, staff, restaurants!! Loved Alex and Gina as guides! Bundle bar is best cocktail bar I’ve ever experienced at a resort! We’ll be back!"

"The hotel needs some upgrading interior-wise but I don’t mind it as long as the price stays affordable. The hotel was clean, our room was spacious. It was quite dark because of the color scheme and some of the light bulbs they use are white instead of the warm yellow lights. Nonetheless, we had a wonderful stay. Beds were comfortable and always made whenever we come back from a long exhausting day. Fresh new towels (which we didn’t expect since we were ok to re-use ours to save...

"It's more like help yourself style"

"This is a good property to stay at on Canmore that's a decent value. You check in online and they give you a code for my keypad, which I think is a good idea. You basically don't interact with any staff there, although there's one person at the front all the time. I never interacted with the front desk person, but I didn't have a need to. The rooms were clean and a good size. They have a fridge in there. I didn't like the way the bathroom is laid out, but it was clean. They had the basic...

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"Excellent location and wonderful hotel!! It was close to everything in Banff and had the best view of the mountain"

"One of our comforters had a red stain on it. It was hidden under a sheet."

"Perfect location in the heart of Banff to walk to everything. Beautiful hotel, roof hot tub was awesome, & the staff was beyond amazing. I would highly recommend staying here."

"Very clean, wonderful staff, excellent restaurant, hot tubs on roof are great, always clean. Always a lovely stay!"

"Excellent property but we found that some of the male staff lacked professionalism and couldn’t answer our questions, we felt like we were being an annoyance to them. When leaving after staying there for 6 days it we weren’t even thanked for staying there or asked how our stay was. We loved getting the Roam passes they gave us ,they were very useful to get around Banff, we used them daily. We also visited the Red Earth Spa and it was lovely, the staff were very friendly and accommodating. On...