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"AMAZING EXPERIENCE! We are def coming back. The sauna was delish too. Staff was great and the room was soooooo comfortable. Shoutout to the body wash they have… all the soaps and lotions provided in the suite were exquisite. Also super close to everything."

"L'insonorisation des chambres est inadéquate. Les bruits de pas, de déplacement de meuble et autres activités dans la chambre au-dessus étaient difficile à supporter."

"Le staff a été très gentil, la chambre 10/10 les murs sont fin donc vous allez entendre la télé ou la musique des chambres autours mais rien de dramatique. La spa été très propre et confortable même à plusieurs groupe de personnes. Je recommande!!"

"Excellent view"

"Beautiful, clean, and excellent service. The only downside is the noise in the pool area, it so loud. The outdoor sauna was nice except could hear noise from pool in it and limited space in sauna. "

"Excellent "

"Great value, quick in and out, great room service, great views from the room. "

"parking was very nice. I did't like the breakfast"

"The room was very clean and comfortable. We enjoyed a really nice dinner at the Keg on site."

"Expensive restaurant "

"Nice hotel. Clean and spacious rooms. If you can get a cheaper rate, I would highly recommend.. at times can be very pricey"

"Lovely place"

"Clean room and"

"This place can be an affordable option for many guests. The property has been a round for a long time and age is catching up on this place. It has a great location up on Tunnel mountain with free parking and it is quiet there. You will definitely enjoy the space of the rooms compared to others in Banff. Just dont expect a new finishes or perfection like other options in Banff. "

"Room was dirty bathroom was gross other than that staff was okay except the lady who checked us in was chewing on food and was annoying"

"Nice, good quality breakfast."

"Breakfast is not included Staff at front desk are not welcoming or responsive "

"I found the front staff unfriendly and hard to get service. Rooms not sound proof at all- could hear the rooms beside us quite clearly. "

"Great big room. Kitchen is a plus. Outdoor hot tub and sauna is fantastic "

"My family had a great time at this hotel. All is SUPERB, especially the pool. Staff are very accommodating and friendly. Cleanliness is awesome. Our overall stay is excellent. HIGHLY RECOMMENDED. "