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"Our family had a spacious, clean suite with large, private bedrooms. Hotel has a beautiful structure and aesthetic. Staff dealt with issues instantly. Near the shops and restaurants of Banff town. Ideal place for a family ski trip. "

"Great location remember everything else charged separately including firewood.."

"Stayed at Buffalo Mtn Lodge in April 2026, upon arrival we received an upgraded room. The room was so beautiful and clean, beautiful patio facing the trees and mountains. Wood fireplace was easy to operate. Bathtub Hot tub was great, we were able to get a late check out to enjoy it in the morning. Would definitely stay here again! "

"Great stay! "

"This hotel was full of nostalgia & went above & beyond to make our stay top notch! I truly can't say enough about the quality of staff, hotel restaurants & food, quality drinks alcohol & non, cleanliness, activities offered, the pool area was incredibly clean, comfy & the backdrop of the mountains was breath taking!!! We have been to many hotels around the world but this one far exceeds!!!! "

"Beautiful property! We loved the restaurant too. The room we got was quite small though…it was tight with our luggage in there "

"Great views! Easy check in and check out. Quick walk into town."

"Our overall stay was great! My family and I were pleased. It was so wonderful to be greeted with smiles and enthusiasm each day! Down side-- When we were ready to get our room clean, we were disappointed when we got back from our day trip. The way I left the towel I used that morning was still on the bed exact same position untouched. Garbages were picked up, soaps were refilled, the tip my husband left for the environmental service was taken BUT nothing else was done! Floor towel was on...

"Very nice stay, heated pool and sauna are very clean and relaxing. "

"Comfy beds!"

"We enjoy our stay here every time, staff is friendly, rooms are great and the hot tub/pool combo is wonderful!"

"Great proximity to shuttle bus to the resorts"

"Wonderful stay after spending all day on the slopes! perfect location in Banff. We loved the hot tubs on the rooftop as well as the fire pit and on site restaurant was very good especially for happy hour."

"Outdoor hot tub was warm, rooms were very hot and had to walk through the parkade for pool access. No breakfast included"

"Room was dirty bathroom was gross other than that staff was okay except the lady who checked us in was chewing on food and was annoying"

"The room was very clean, staff were friendly and the breakfast was superb. "

"Bed was comfortable, hot-powerful shower and takes dogs. All you need! Nice to have a few restaurants in the hotel as well "

"Consu at the front desk was very accomodating to us. She made sure we felt welcomed ."

"We enjoyed our stay here. Staff are ver accomodating and our room is very comfy and clean. "

"The hotel rooms were pretty clean but the property itself is a little dated. What was the most disappointing was the pool experience. The water was ice cold! We booked this hotel so that our family could enjoy the pool area for the day but we couldn’t even get in. We watched dozens of people take at least 5-10 mins just to get into the pool. It was horrible! Little shivering bodies everywhere. We are so used to the temps at Mac Island in Fort McMurray that this was a huge deal breaker as to...