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"Always a pleasure to stay at the Foxx Inn and Suites in Banff. It’s in a great location close to coffee shops and restaurants. Very clean and comfortable. Beds and pillows are so comfy. And the best part is the hot pool in a cave like setting. So awesome!"

"Nakitah, Alicia, Sebastian and Jack were amazing and so helpful! They really go above and beyond to ensure a positive and enjoyable stay for all the patrons. I highly recommend the Banff Rocky Mountain Resort for your next stay!! Thanks again so much. Especially to Jack for taking my dog for a walk while I was in the hospital. You guys made our experience amazing!"

"Room, suite was not clean. Dust on top of places that was there for a long time. Hot tub has black buildup on the tiles, it hasn't been maintenanced for a long time. Either the filers are plugged or need to be cleaned. Many forgien objects floating in the hot tub. Very poor hygiene!! The suite or 1 room apartment was quite dirty, there was hair on the inside sheets of the bed. Although the front staff were helpful, the owners really need to re invest in better maintenance as well quality...

"It was a great stay!"

"We stayed for 1 night, and overall it was really good. The staff was very friendly, cabin was clean but they are older so keep that in mind. Overall we definitely will be back!"

"The Gate House is not fully renovated and craftsmanship in the room is just as good as normal hotel. I don't know why would someone pay that much, looks like it's just a name. Fairmont ain't getting business from me anymore. Thanks"

"Mini golf was a fun addition"

"My husband and I love staying at the lodge. It’s always clean and pool and hot tub are amazing and rooms are quiet."

"Can't say enough good things about this property! We had a lovely view from our balcony, which was a treat at all hours. The room was comfortable and quiet. We sampled the menu at the on-site resturant numerous times and thoroughly enjoyed each meal. Additionally, all the staff were delighful. As a key example the smoke detector in our room started chirping loudly at 5 AM. The individual at the front desk and a coworker arrived within minutes of our call and changed out the failing battery...

"The only issue was the hot tub was a warm tub and that took away from the total experience."

"Staff were helpful and super friendly, location was perfect to everything you need, and the parking was simple! Great place to stay!"

"Excellent for the price. Will come back in future."

"The pool and waterslide are cool. The rest is crap. Do better Pocaterra. Staff are useless. No automatic doors anywhere so trying to lug a luggage cart into the building is a struggle. Staff just watched as I struggled to get through the doors. The room was freezing cold no matter how high we set the heat. We had to prop a wall of pillows along the side of the bed that is unfortunately right beside the blower because every time it kicked on, there was a cold wind blowing directly onto that bed....

"I would have given full 5 star review. However, there are things that take away a star, if not 2. 1. The quality of room cleaning service was not great. I found my PJ that I left on the bed being thrown on the sofa. Very strange. 2. The garbage bin in the bathroom was left on the toilet cover. Were they in such a hurry? After seeing all these, we declined for future room cleaning services. Not impressed. 3. This is an interior designer issue. The show door can only be opened around 45 degrees...

"It was nice for an older hotel. The staff was helpful and being in the mall is a plus."

"Rooms were okay. Hall way smelled disgusting. Pools we're skin burning. Baindaids on the floor in the pool. While in the hot tub, maintenance department brought over "baking soda" to pour in. No staff in the pool area, so lots of unattended children doing what ever they want. Had to wait 37 mins with wet kids for towels to be brought to the pool. Restaurant brought me the wrong drink 3 times in a row (not a special drink off any sort, literally off the menu)"

"Love the stay in here"