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"Breakfast at Chili 's was delicious and great value dor rhe money. The room was small and showed its age from wear marks on the doors and furniture down to the peeling wallpaper in the bathroom. The grotto was deceptively small and nothing more than a hangout to drink even though there are signs stating no alcohol was permitted. The floor was disgustingly dirty. This is not a place I would recommend or ever stay again. It is not worth the rates that are charged."

"Check in was fast and smooth. The "

"Excellent. Would stay here again. "

"Kitchen was fully stocked. Couch is not comfortable but the beds were good. Bit outdated but served our needs. "

"Great stay"

"Our second time visiting. One of the elevators is still broken. Breakfast is excellent value."

"Had to ask for water in the room, was advised to drink from tap! TV quality was not good!"

"Beautiful views. Quiet area. Very clean and well maintained "

"Beautiful hotel room and hot tub with a view of the mountains!"

"Plein centre ville. Près de tout. Prenez le stationnement car beaucoup de construction d.but mai 2026. Déjeuner inclus bon et très propre."

"We had a good experience at Banff Park Lodge. They are undergoing rennovations, which didn't impact our stay very much. The room itself was spacious and modern. I think there might be some undone improvements at this time (i.e. Countertop at the room entryway), but that didn't affect our experience. I look forward to finer touches in the future, like artwork on the walls and such. We took advantage of the pool and had a drink at the bar. It was nice! There were two issues to note,...

"It was okay"

"Roomy and well appointed. A bit dated, but comfortable and clean."

"Everything was absolutely perfect!"

"The staff are extremely helpful"

"Wonderful room and amenities. Wonderful spa experience as well."

"Overall, it was a good experience. The staff were nice and the continental breakfast was very much appreciated. The room was equipped with a mini fridge, microwave, and gas fireplace. Unfortunately, the knob controlling the fireplace broke as soon as I tried using it. Maintenance was prompt to come by and replace the knob but then discovered that it wasn't controlling the fireplace properly so had to turn it off completely. That was a bit disappointing, but we didn't minde since we were...

"All was good"

"We chose this hotel as it was close to Hwy 2, had a pool with slides, and was close to the attractions we would be seeing during our trip. The hotel is also close to the airport which offers great views of planes coming and going. They can be noisy so being ear plugs if you are sensitive to noise while sleeping The common areas and room were very clean. Had no hesitation about letting my child play on the floor in our room. Bathroom was sparkling clean. The staff were very kind and...

"It didn’t give off a good experience"