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"Really nice place, decent walk to downtown and super nice staff."

"We have been coming here for many years, and as those years have passed, everything has stayed the same. It's clear that the lowest possible amount of money is reinvested in the property for the benefit of the guests, because it's Banff and people will come, regardless. Well, I won't come again. Washroom and the floor around the toilet was covered in splatter. Brown rusty water dripping from the washroom lights. The shower head was basically a wiffle ball. Carpet was hard and slick. The...

"The view from our window was the best, Rockie mountains pure"

"Absolutely amazing i definitely recommend for a little get away. Far enough from all the people, but close enough to walk downtown. Perfect location and view."

"Nordick Spa experience was fantastic :)"

"Good"

"Ladner"

"We travel as family, the room is clean.staff are all smiling and accomodating, we love that during saturday that they have something in Gazeebo.Food in the breakfast buffet is really good.we might go back here"

"The rooms were clean, bed was comfy. The location is convenient to many restaurants, cafes and shops! The hot tub, pool and steam room was great after a long day of travel or sightseeing. The breakfast buffet is good value and lots of fresh choices. Would stay here again."

"Pretty good place and the location was really convenient."

"The only issue was the hot tub was a warm tub and that took away from the total experience."

"This hotel does not charge extra for pets. And the pet friendly room had patio access to a green space for the dog. Which was awesome. The only issue was the cleanliness of the floors. There was dog hair on the floors and in the corners of the bathroom."

"The hotel was very clean when we arrived, the staffs were so nice and we were able to check in early, the hotel gave us free bus pass. The hot tub was my favorite thing about the hotel"

"Very helpful staff. Good bed. Cozy."

"Wow tellement merveilleux je vous le recommande tres propre et les gens gentils"

"The location is very convenient. The hot tub is also nice"

"We were able to check in quickly. The lady at the desk was very friendly. When we arrived at our room we noticed there were dirty dishes left in the hallway by our door and we had to let the front desk know as they remained overnight even through housekeeping went by. The room was large, clean, and beds were comfortable. Water bottles and keurig coffee provided. We had to request a room change though as our first morning we were awoken at 6:30AM by a construction crew working outside our window...

"good"

"Sheets were"