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"The Fox in was in a perfect location, staff was so kind, right by the bus stop. The pool area was so amazing and perfect after a long day hiking. My family and I enjoyed it immensely!"

"Old place and a bit pricey but it’s located inside Banff. No AC."

"Everything was hunky dorey."

"Title: An Absolute Nightmare – Unhygienic, Unsafe, and Appalling Customer Service If I could give zero stars, I would. Do yourself a favor and NEVER book this hotel. We were stuck here for two days during our trip in Canada only because every other place was completely booked, and it was a complete nightmare. Unacceptable Room Conditions: The room was completely unhygienic and reeked of weed. There were stains everywhere, including heavy oil stains on a filthy sofa that I felt extremely...

"Spacious. Outdated."

"I was disappointed with my recent stay at this property. Upon arrival next day from outing, the room was not clean, and even after requesting housekeeping, the bed still had black bug crawling on and the wet towels were not removed. The hotel advertises a pool, but in reality, there is only a small, poorly maintained tub. Most of the promotional photo's focus on the spa, which I found misleading. Additionally, the shuttle service was unreliable and did not meet expectations. Overall, the...

"Very clean rooms, excellent staff and morning buffet breakfast options !"

"Conveniently located close to the attractions. Wonderful pool. Excellent restaurants."

"We love the hot pools!"

"It’s ok to stay one night"

"If you like national parks, but don’t want to rough it, this is the place to go."

"The view from the hot tub was awesome. The room was a little bit dated but it was nice to have a stove and refrigerator. Overall it was a decent place to stay with some extras such as on site BBQ grills and an in room fireplace."

"Convenient location"

"Great job to all the staff. Lots of construction during our stay but overall an amazing trip."

"This was one of the best hotels I have ever stayed at. Not only was it a close driving distance to Banff, but the hotel was in close proximity to downtown Canmore so we could walk everywhere easily! The rooms were clean and staff made sure to help with anything right away. I would highly recommend this place if you are visiting. I would definitely stay here again!!"

"Service was excellent!"

"The hotel is nice and the fireplace is great. The location is excellent and walking distance to everything. We arrived late at 9pm after getting off the Rocky Mountaineer to stay one night. There was no coffee, tea or beverages available, the restaurant in the hotel closes at 9:30pm so couldn’t take us in. There are no soap bars available. We stayed on the ground level looking onto the street and it was noisy at night. Given the cost for one night, we didn’t feel it was worth it mainly because...

"Two wings. One upgraded, one not. We stayed in the non upgraded wing and it was perfectly fine. I peaked into one of the upgraded rooms and they are much brighter, giant tv, more modern furnishings etc. The breakfast was included with our stay and we thoroughly enjoyed eating at the fantastic restaurant attached to the hotel. The hotel is just down the street from YYC. We rented a car, but my guess is that a car sharing service or taxi would be inexpensive from the airport. The 2 hot tubs...

"We stayed 3 nights with two different reservations. We didn’t realize that the refrigerator wasn’t working, but my husband finally fixed it for the third day! The restaurant at the hotel was pricey but there were options nearby. The hotel was convenient, with bus service to town, the Gondola and other Banff attractions. We were given free bus passes. The walk to town was about 15 minutes. We had a nice stay in Banff!"