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"Family friendly"

"Surprisingly,there's no aircondition during summer,instead a fan and open screen window is what it has.I like it.No back pain on and well sleep I got.I support their goal of near to natural way same as saving space such as bus ride instead of over crowding of cars everywhere as embracing diversified people who enjoyed what Banff has.I'l visit it when I can."

"Every thing good"

"My honest critique, the landscape was not much to enjoy. It looked VERY VERY neglected and unloved. And the hall and elevator floors need better cleaning (maybe just a serious steam cleaning needed) again, just forgotten love for the flooring. Also the fourth floor ice machine was not working, that was a bit of an inconvenience. There was no signage to say out of order please contact 403-###-####, if ice is required. But other than that no real complaints, and you have outstanding staff....

"Great"

"The best place to stay with little kids. They had so much fun in the pool and the breakfast is great."

"Room was amazing and clean. Loved being on the top floor too! The room was also child friendly. I loved the Photo Booth, such a cool thing! Will definitely stay again if I find myself in the area."

"room and service as well as staff were first class"

"Very nice hotel. The staff were super nice and the hotel was very clean."

"Very good location"

"It was dirty and bathtub drain was plugged."

"Location clean"

"A great location and couldn’t beat the price. Complimentary airport shuttle, breakfast and water/coffee in the room. Friendly and helpful staff"

"What I loved most about the property is its close proximity to everything in Banff city center. Restaurants and shops were all just a few minute walk away. The property is currently undergoing renovation but that should not deter you from staying there."

"Location and view was amazing, free bus passes was a nice touch"

"The room was clean with a nice bathroom and the AC worked great. The little balcony (we stayed on the second floor) was a fantastic place to enjoy our coffee in the morning. The beds were comfortable. Very walkable to all townsite amenities. We will come back again for sure."