"Moldy, overpriced, miserable staff, bad smells, questionable clientelle, unethical business practices, unrealized amenties. Mold visible and very strong smell of mold and cigarette smoke. My allergies were insane and my sinuses were closing up making it hard to breathe. Wifi did not work. There was a large dead lizard in the small pool that looked to be there for quite some time. Staff was miserable and when i asked for help they were unhelpful and hung up on me. I called their corporate...
"The 1st lady at check in seemed to have a problem with English but she called someone (who came within minutes) who was fluent. The internet was wonky. It went in & out. I couldn't get the tv to work but this was certainly operator headspace. I didn't ask about it because hubby was listening to stuff on his phone. The A/C was off when we arrived but very quickly cooled off. Bedding was very comfortable. It was a good deal for the price & we'd stay again."
"Our stay at Westgate River Ranch was absolutely magnificent! Every part of our experience exceeded our expectations. The property is beautiful, the activities were so much fun, and everything was well-maintained. Most importantly, everyone we encountered was friendly, welcoming, and went above and beyond to make our stay special. The staff's exceptional service and attention to detail truly made a difference. We can't recommend Westgate River Ranch enough and are already looking forward to...