United States of America Vacations from SAR5,300

Cleanliness, space and service!

We were moved from one room to another due to a very loud wedding or party next door. Both rooms needed maintenance -night bulbs out, drains stopped up. The room was generally clean just worn. Sad to see such an iconic hotel this way! The courteous staff, lush vegetation and experiential cabana rooms will entice us to return again.

We loved our stay here! Having an apartment was home away from home. Quiet neighborhood, close to everything. Comfy beds are hard to find and i was very pleased. Host was quick to respond.

Fairly clean hotel, helpful staff, and nice breakfast.

We had doctor appointments early at UCLA and decided to spend the night at W. The folks were very nice and helpful. The hotel is a bit tired. We had a room that was updated to a junior suite. The snacks and wet bar was good. The bathroom products can not be better. Davines from Italy. The bed was comfy too. The real problem is the air quality... The HVAC system is very tired. There are two zones. I used clorex wipes to clean the intake and outtake vents. I had to use several sheets. And they still need a lot of work. The windows have wooden shutters. They are very dusty too... Overall the W worked out for our trip. But I'm not sure we can stay there. With my wife's asthma and my allergies was quite a challenge... This was hard to write because the staff was so nice🙏🙏🙏 All the best Burton