United States of America Vacations from SAR6,523

We were moved from one room to another due to a very loud wedding or party next door. Both rooms needed maintenance -night bulbs out, drains stopped up. The room was generally clean just worn. Sad to see such an iconic hotel this way! The courteous staff, lush vegetation and experiential cabana rooms will entice us to return again.

The problem is Flow Miami is NOT a hotel. The fact they call it one is very misleading. This is an apartment building that rents out some lower floor studio apartments as hotel rooms. There is a small desk at the front door but there are no basic hotel services. No phone in room. No safe. No internet. No normal hotel keys - you get a fob and are told its $100 fee if you lose it. No room service. No room cleaning - unless you pay $150 per occurrence. No restaurant or lounge. I tried to call down to the desk with the number provided but no one ever picked up. The service was mainly very young staff who seemed bored at the desk. I needed to store my bags for a few hours after check out and they wanted to put them in an adjacent room but they had no hotel bag check tags. I asked for some sort of slip confirming the bags the girl at the desk wrote a post-it-note confirming the number of bags, When I returned the girl sat at the desk and sent me into the room myself to retrieve my stuff. Not exactly secure or professional as other peoples bags were there. The room was fine if you just want a vrbo experience. But thinking you were arriving at a cool Miami hotel to discover you had been mislead when booking was very frustrating.

Amazing location and view

We loved our stay here! Having an apartment was home away from home. Quiet neighborhood, close to everything. Comfy beds are hard to find and i was very pleased. Host was quick to respond.

Room was good, clean, bathroom all good. Shower could use a little more water pressure Check in was easy, front desk was quick and efficient.