"We had to go to the front desk two times before our room door would open. That took an extra 30 minutes and lots of walking back and forth, as they did not seem to believe us that the card key was not working at first. Finally we got in the room. The room was pretty nice, but no refrigerator. For the price we paid, I thought that would be included, so was disappointed. ALSO - we had booked this hotel due to the laundry room being available as we were on a long trip. We were NOT able to use the...