"Calm oasis from bustle of Bristol city centre. Welcoming front desk staff, attractive building and lobby area. Rooms are spacious and clean (Deluxe twin). All areas well maintained. Plenty of parking under hotel, definite plus for Bristol city centre hotel. 4* review (not 5*) due to only one lift working in one of the buildings, and multiple times had to wait several 'turns' as full with housekeeping staff and their laundry bins or equipment, guests were left waiting, not an issue if no bags...

"Staff were very helpful and friendly. Nothing too much trouble. Breakfast was lovely but a bit cold. Air conditioning in our room was lousy, not cold enough and air flow was ineffective, room was way too hot to sleep in. Location was great for city centre"