البحث عن فنادق بتصنيف 4 Star في أستوريا من SAR 498

"Great property and great rooms - terrible service!"

"I would not recommend staying at this hotel. While the location is excellent and the lobby creates a positive first impression, the guest rooms are in very poor condition. Our room was not clean upon arrival and had a noticeable odor. There were mystery stains on multiple surfaces, holes in the walls and flooring, stained and damaged curtains, and an unattractive view. I don't mind a small New York City hotel room, but I do expect it to be clean and well maintained. The bathroom was...

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"My favorite place to stay"

"The location was perfect. It's a clean hotel. You have to add breakfast to your reservation; otherwise, you can't request it. Breakfast isn't a buffet; they give you a few options. The room has a refrigerator. The problem was that they charged me $500, claiming they detected smoke in the room. Nobody smoked in the room. I called for over two weeks to dispute the charge. They answered a month later, saying they would contact me, but nobody did. Be careful!"

"Rooms were small but clean and well maintained. Out of 3 lifts, 2 were really small but not the end of the world. Location is prime and I love my stay. I would recommend this hotel."

"The 1 elevator going up to our room was always busy and congested. It took forever to get into or out of our room. The lobby store closed sporadically during the day. Ice machine on our floor was broken. Did not change our sheets the first night. Thx second day I stripped our sheets to make sure they changed them while we were gone that day. Came back only sheets on the bed and no blankets or comforters. Had to call the lobby which took forever because they don’t always answer the phone. The 3rd...

"One of my favorite hotels to stay in when in NY!!"