Find 3 Star Hotels in Roscoe, IL from SAR 320

"It was really a good stay"

"Stay was fair. Average customer service. The elevator bothered me a bit because it wasn’t exactly a smooth ride and walls were paper thin. No way to hook up my Netflix or other streaming channels to the TV. It was only set up for Samsung and I have an iPhone. However, room was clean. I would book again if need be. "

"Great, friendly, helpful staff."

"Very nice no complaints "

"Pro: Front desk staff for check in was friendly and helpful. Breakfast available. Located near restaurants/stores/gas stations Con: No sheets for pull out couch, bed protector was stained, crumbs/old pink balloon in the bed when we first pulled it out-it had not been cleaned from the last use. Bathroom wall surround is stained and looked very dirty. Pool water left our skin feeling slimy, pool shower had no handle, had to turn bolt to turn on water. No bathrooms by pool. Could hear people walking/talking in the hallway through the door, poor soundproofing. Lights coming through crack from the door/keyhole/light switches."

"Ac was working good "

"We had originally booked a 2 queen bed room with a roll-in accessible shower. When we checked I. We were told that the room should not have been allowed to be booked because that shower was broken. We have a son in a wheelchair so this was very inconvenient. They gave us a different room with a step in shower but they didn't even have a shower chair. The room was clean, but not very wheelchair friendly."

"When booking this room I had specifically asked if there was a hot tub and they had said yes but there is not one. Also had asked if they do rides to the casino also said yes but they don’t. Waited in line for a long time on checking into hotel, need more then one person during “peak hours” otherwise it was good. "