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"Great bar and restaurant. The rest was bad. Musty rooms with mold. Ac was useless. Showers smelled funny. Stay away unless ur looking for a step above a budget motel with an awesome bar and lobby. Best bar and bartenders in the city IMO"

"When we made the reservation in April for July we requested a view, high floor, away from elevator and two extra pillows. We got floor 11 of 14 so pretty good. No view-looking across to other room, no extra pillows, elevator behind king room wall. A/c was horrible, 1st room of suite was 74 degree and rattle noise all the time,,king room was 79. We had an infrared temp taker. Called without results. Tub had 2 inches of standing water by end of shower. Bell hops were awesome, very accommodating...

"Staff was helpful"

"The women and guy working at the front desk were very nice. They were also very accommodating letting us store are bikes while we stayed."

"Downtown Chicago, perfect location close to all of the attractions!"

"Fantastic!"

"It got the job done quite well."

"Everything was good"

"This property and staff was amazing! We planned a small event for my daughters marriage proposal in one of their lounges as well as stayed in one of the rooms. The staff was so appreciatively attentive to our needs to pull off the proposal as a secret. My family felt they went above and beyond when they attended to us during our small event. Because of a plane delay we were scrambling to get things set up, they recognized that and stepped right in to help wherever they could including...

"decent property - definitely shows better in photos. that was probably my biggest let-down. also, only staying one night, the room cleaner came into our room at 8 am despite check out time not being until noon. my kid was still asleep and I was in the shower. front desk service level definitely elevated the rating."

"Perfect place to stay in the Loop. We will be back"

"Excelente ubicación y muy lindo el hotel"