"Two concierges gave excellent advice: Kevin and Tom Wolfe. "

"We came in and it took a while for someone to check us in. Afterwards I was looking for coffee and I asked the front desk and the person there instead of letting me know that there was a coffee maker in a drawer inside the room, sent me on a pilgrimage to the outside bar for a 6 dollar black coffee. Those types of details definitely make a difference "

"I’ve been to San Francisco many times over the years and stayed in several high-end properties. This property is by far the best place I have stayed in the city and will be back."