"Clean room nice view "

"The room was okay, though not particularly clean. The staff were friendly, but because the property is so large, they couldn’t always respond promptly. It’s a decent place to stay as long as you don’t have exceptionally high expectations."

"We had a clean spacious room on the 19th floor which provided an amazing view of the city and the Bay. The staff was friendly and professional, special shout-out to Mavis at registration. Highly recommended place to stay in San Francisco."