"Absolutely every was amazing"

"Really small bathroom Need to be updated Lot of noise from the doors in the hallway at night Room was hot No mirror to get ready and no full length mirror Friendly staff Breakfast was okay"

"It was clean room and had an amazing view on the 36th floor."

"Tv in the room didn’t work for local tv or for Netflix. It was rendered useless. The bartender was not very present at the bar because he was busy running room service. I waited at the bar close to 10 min before going to the front desk to ask if there was a bartender because I didn’t see any employee activity and the front desk advised me to just wait a min. The drinks were pretty good. The room was great. Spacious and clean. Tv is kinda vital for some entertainment"

"The staff was very friendly and helpful, but overall the hotel felt dated and underwhelming for a property presenting itself as a resort. The rooms were average, and the building itself feels very old with limited renovations. The pillows were honestly some of the worst I’ve experienced at a hotel - very lumpy and uncomfortable, and definitely in need of replacement. Overall, I’d consider this more of a 3-star hotel experience than a true resort stay."

"Hotel was clean and the staff was helpful. They upgraded the room to suite since our originally booked room was not available. But they charged me for parking even though Expedia app said that parking is free."

"Very clean"

"Fantastic hotel and room. I stayed a couple of nights on a business trip and had a very good experience. The staff in the lobby, breakfast area, and bar were all very attentive and friendly. Clean, comfortable room and a convenient location near O’Hare. Thanks."