"The hotel is in a very central location- easy to walk to metro and only 20 min ride to Battery park where we took ferry to Statue of Liberty. It’s right next to Maddison garden square, where the Nick’s were playing. Be mindful of game schedules because it gets really busy. The location is very noisy, the room had street view- the single glass windows couldn’t stop the noise. There was construction going on till 2-3 am in the morning- good luck resting. The room was small and the “queen” beds...

"It was the hottest days of the year in NYC and the AC units were down. The staff said nothing could be done as they were experiencing technical difficulties for over 4 days. Absolutely terrible."

"Property is centrally located, secure and well maintained. I was first here 10 years ago. Pleasure to come back."

"We usually stay at a Hilton property, but thought we'd try this resort since we've never stayed here before. It was me, my husband, and my 16 year old daughter. --The Room--My daughter didn't like the mirror in front of the bed. The layout of the room wasn't functional. The bathroom needed more hooks for hanging towels. Also, the hook at the back of the swing out shower door wasn't well thought out. The tail knobs on the face basin was cute but the width of it hit and marked the wall. --The...

"Perfect location for travelers, very convenient and the room size is very big considering the location of the hotel."

"Loved the size of the rooms and location of the hotel."

"The staff was great. The location was great. My room was very comfortable, although showing a bit of wear and tear (knobs missing from lamps, a small tear in my bedspread, older and not particularly well-functioning soap dispensers in the bathroom). Just some little things that could have made a good stay better. And I really dislike the nightly "facilities fee." I know a lot of NYC hotels charge them, but they are ALWAYS irritating and seem like a bait and switch (the offered rate is not as low...