"Very clean well maintained motel 6"

"This was a Motel 6, we were not expecting luxury, the rooms were small, but functional and sufficiently clean. The biggest issue was checking in, they have some sort of computer screen with a, "virtual front desk" which had me input all my information, including scanning my ID, to only then tell me that I couldn't check us in since the room was booked under my spouse's name. Thankfully they were in the car, but if not then what? And then we still had an issue due to my ID having been...