Find hotels near Kew Palace, London from SAR 233

"This is for hotel management. I paid over £200 to stay one night and I was in a room which had a bathroom flooding that I had to use towels to mop up at 4am and got little to no sleep. All I got the next day was ‘sorry about that’. Not even the slightest hint of, we will deduct a small fee from your stay as you had this experience. Just, sorry about that."

"Yes ,very good "

"Everything is great, very professional staff👌English breakfast is one of my favourite, especially the hush brown, which needs a pinch of salt to make it perfect, but I still love it. Apart from that they served poached eggs, sausages, croissants and amazing fresh melons! 😋"

"Nice staff, very friendly and available. The hotel is tired. Loo y looks nice but rooms are very dated and hallways are "grubby". Main lobby lift was broken as were 2 other room lifts. The remaining lifts were so slow as well. Fridge in our room didn't work and the AC was wired up wrong (3 blower symbol was off and 0 blowers was on) Bathroom appears to have the apocalypse finish with silicone around the toilet. Beds on the firmer side. Room was very quiet though. Breakfast was not worth £21.50 per person, quality of the food was not up to scratch. The meat looked like it had been shown a light bulb and things like beans were cold even under a heat lamp. Poor selection of gluten free offerings (specific to us) we were assured we would have plenty of choice to pick from but tis was not the case. Overall hotel needs a refurbishment and serious though as to if you need anhotle breakfast as you can get a lot better for less in surrounding establishments "

"This was effectively a bed for the night as we going out locally. It was a very good stay. Bed comfy. Bar was nice. Otherwise didn’t really take advantage of the facilities. Staff on check in were also friendly and helpful. "

"Clean room in quiet location"

"Surprisingly really quiet considering how busy the streets area around the hotel. The option for an early check-in wasn't really a thing but the breakfast was really good for the value. Also, had dinner there was well randomly which was pretty good too. The bar wasn't open very late so there wasn't much of an option for late night drinks but either way it was a really nice stay."

"We had a great stay but one thing i found poorly is the thinness of the mattress. I am only 50 kg in weight, but my body left a mark. A more solid or harder mattress would be very welcomed."

"Quiet, great position, comfortable room, excellent breakfast. Staff very helpful"