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"Wonderful property and staff!!!"

"Didn’t like the fact that you had to pay for parking, when parking was scarce"

"This is a nice hotel but the staff is terrible I had one housekeeper on my last night there that was very good but other then that the staff at the front desk took forever to answer the phone had to call back to back before they did… I was there almost a week and only had housekeeping clean my room once when I called to ask couldn’t they come with clean towels and sheets they put them in a bag and dropped them off never had to make my own bed clean my room only garbage they would take is the...

"Good place to stay"

"No breakfast included"

"Parking was easy, solid breakfast. Room setup was a little small even though it was advertised the room could fit 6 people. Staff was nice."

"This was one of the worst hotel experiences I’ve ever had. My stay was completely unacceptable from start to finish. I saw a RAT come from underneath my room door twice within the span of 5 minutes. The first time I tried to tell myself maybe it was my shadow or something, but the second time it stopped right in front of the door, so there was no mistaking what I saw. That alone is disgusting and enough reason for no guest to feel comfortable staying here.I also called for room service two...

"Only 2 washers and 2 dryers , a little dirty had to clean it myself on arrival"

"We recently completed a three-day, two-night stay at the Hampton Inn & Suites Downers Grove Chicago and were disappointed with the overall experience. The pool was closed for major repairs and is expected to remain unavailable until at least August, possibly longer. Based on the exposed rebar and new concrete forms being installed, this appeared to be closer to a complete pool replacement than a minor repair. Since it is summer, the pool is an important amenity for many guests and families. The...

"The location is convenient."