"Had a lovely stay staff were fab and breakfast was lovely"

"Lovely serene location near the canal and river (might get busy when the weather is good)..Lovely traditional spacious and comfortable rooms, in good clean condition. Communication before arrival excellent. We weren't able to use the spa bath as the plumbing currently needs re-doing to prevent leaks and there is no shelf to put the toiletries in the bathroom. Breakfast isn't available at the restaurant currently but there is Toby Carvery or the cafe at Over Farm next door. Location is...

"Great staff and a friendly welcome made my one night stay quite enjoyable. The food was great both in the evening and morning especially being sat outside on the terrace next to the River Avon which was a very pleasant experience. It was extremely hot weather during my stay and the current lack of AC made sleeping difficult especially with the large noisy room fan provided. However I understand that AC is due to be installed shortly so I wouldnt hesitate in staying at the hotel again if work...

"Great stop to stay if walking Cotswold way. Clean room, food good"

"Simple clean room, very grateful for the fan on such a hot night. Lovely view out of the window. Unfortunately I left my charger. Thank you to the staff."

"We stayed in room 1B in the Vernon Place Courtyard. Was a really convenient location right in the town centre, so all the shops and amenities that location offers. Excellent communication from our host and plenty of easy free overnight parking nearby in the council car parks (free after 8pm till 8am or 10am on Sundays at time of review) . It seems obvious in hindsight but only feedback is the images on Hotel.com and other sites are a mixture of all the different rooms they manage in that...

"The checkin was well communicated via email and totally virtual. We had no interaction with any staff. The room was nice but, despite a sign on the bathroom door, a very small step from the bedroom to the bathroom resulted in painful toes as both my wife and I stubbed them on the step. We were in the ‘Deer’ room which is on the third floor. Carrying our luggage up three staircases and narrow corridors was very difficult - there is no lift! There was a lot of street noise until past 11pm. In all,...