"Highly recommended. Faultless. The staff deserve a special mention as they are excellent in all respects. An example is Carol who warmly greets you at breakfast and is a joy. Both breakfast and dinner were very good and the bar and terrace area is spacious with fantastic west facing views. The hotel is spectacularly located high up above the Wye Valley with a wide panorama. Many of the bedrooms benefit from these wonderful views. A great place to stay for exploring this beautiful area."

"The staff were extremely helpful when we suffered a bad experience with our food on our first night's stay. Stick to the basic meals on the menu, like the burgers and fish and chips! We booked a bed, breakfast and evening meal deal for 2 nights, to celebrate our wedding anniversary, but, on reflection, should have booked everything separately, because we would be over £100 better off!! Apart from being placed at the worst, and least private, table in the restaurant, we only had a limited menu...

"Lovely room comfy bed, a nice meal in the restaurant. There was a sound of water filling up in a tank every 10 minutes throughout the night, which disturbed our sleep."

"Room are very tired and really need decorating, woodwork around the shower was rotten in a couple of places radiator was old and rusty. However the bedroom was ok ish. Bar was very pleasant but the kitchen was closed early with no notice so no food available. Plenty of parking. Breakfast was advertised as full breakfast but this was not available a minimal continental breakfast was available which was very basic.Really not a place I would want to stay at again."

"Staff - all of them - were totally brilliant and should be rewarded accordingly"