Find all hotels by PREM Group UK in Dursley from SAR 451

"Room was clean and well stocked. Breakfast was excellent and very welcome. The staff that I interacted with were all polite and friendly."

"I feel the stay could have been better with greater attention to service. We paid for early check in, as we were attending a wedding and wanted to drop our things off/get ready. We were told that our twin bed set up had yet to be turned into separate beds from the king bed. When we got back at 12:30am, the beds hadn't been separated and at that point, just wanted to sleep. It was a really uncomfortable night. The room was stiflingly hot and there were only too small upper windows, not letting enough air in. It got to the point at 5am where it became unbearable, so we attempted to put the supplied fan on, but it made so much noise due to a bent fan, thankfully we managed to adjust it to stop the noise. Everything else was fine. Breakfast was good, the staff on reception were friendly... it's just a shame that the housekeeping service, broken fan, and poor ventilation in the room let the experience down. I couldnt bear to think what it would be like to stay in one of those rooms during a heatwave."

"Room was ok but very small. Convenient location for harbour area "

"The room was clean when we arrived. My partner was not well so we ordered food from the hotel's restaurant. Our tray from the restaurant, however, was not cleared away after room service and we had to bring it down. But other than that the room was decent."

"fresh"

"Nice room. Great location. Strong breakfast selection. Decent bar. Just a bit of a faff to get to the room - the corridors are a bit mazelike!"

"Great value for money"

"Check-in was good, staff member was pleasant and the room was well presented. Unfortunately the room stank of cigarette smoke and we couldn't be moved to another room. Before I would stay here again I would insist that the room was a non-smoking room, it was truly unpleasant. Nice and simple continental breakfast in a lovely breakfast room with views over the river."

"Stayed for one night , was ideal close to shopping and bars. The hotels bed itself was ok but the pillows were paper thin and the bed was on wheels so you could feel yourself moving whilst leaning against the headboard but apart from this we had a peasant stay"