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"the staff was polite. but there is no elevator. and the rooms are far from the main resort area. it was a decent property. but wouldn’t stay here again."

"We had a premium package w/ swim up pool. There was nothing extra nor special about this package. Also just FYI , their premium liquor is just Rum. Most of the staff is rude and unfriendly. Our bartender Alshane was the greatest employee there. He was super friendly, polite and caring. The ladies on the beach for volleyball and dancing also had great spirits, the ladies at the restaurant and buffet had bad attitudes. Room service took 3 hours and then my burger was under cooked"

"Very beautiful resort"

"Very dangerous and delayed the trip from the airport to the hotel "

"We loved having the best of both worlds. We were staying in the jungle, but right across the street was the beach. The staff was amazing always, we loved it there. We definitely will be going back. You cannot go wrong. Staying at sunset at the Palms."

"Clean room Needs some repairs Staff great Food breakfast good"

"Excellent stay. The staff is super friendly. The facility is very clean and well maintained. The restaurant Marley’s by the sea is delicious. Very pleased and will return to this property"

"No coffee maker in room Could only get coffee in the lobby 7am-11am. No designated smoking area"

"Loved it!"

"From the moment we arrived, we knew this place was special. The owner personally welcomed us, and the doorman was sweet—honestly, everyone working here was topnotch. They take care of everything you need. The Welcome & Dining: We checked in early & offered wine upon arrival, and dinner at the restaurant was yum—tasty food with a stunning ocean view. The restaurant attracts international travelers; we met guests from Spain and France stopping by for lunch, which added to the atmosphere. The Room...

"The management are always on site"

"The staff is absolutely fantastic!! Melissa, Jennifer, and Katie made us feel like family! The food wasn’t the best. But the staff makes up for it! We will definitely return. We just had an absolutely amazing time."

"We love the staff and location of this resort. We repeat customers and plan on continuing to visit in the future."

"We really enjoyed staying here. The staff was wonderful and amenities were plentiful. We will definitely recommend this place to our family and friends."

"Property is lovely, rooms need to be updated, Pisces room had ants and some of the tables in the restaurant. Dogs on property barking early in the morning and late at night. Staff was good but I will never stay again. Too many dogs and ants for me."

"Always love this property and will forever return"

"The breakfast was delicious. There was no WiFi to the TV’s so therefore we could not log into our Netflix or any other streaming. "

"The staff are very friendly - but sparse. It was a once lovely property with a great location on the beach. While the rooms are lovely (ocean view), the pool needs maintenance and the hot tub broken. It is clear the owners are not properly maintaining it - the cabanas are rotting with moldy mattresses. The once beautiful hanging lights near the beach front is a hodgepodge of broken lights. The whole property needs a paint job. Morning coffee service is non-existent. Beachfront bar hours were...

"My husband and I had an amazing time at Ocean Cliff Hotel Negril. Everyone was so kind, the rooms were clean, and the staff was extremely accommodating. The restaurant food was some of the best we’ve had in Negril! We will definitely be staying here again. It was quiet, peaceful, and so serene. The private beach and pool were absolutely amazing, and the view was truly out of this world."

"This is a beautiful beachfront property with great staff and very delicious food and I love the spa that's on the property and had a excellent massage!!"