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"Clean room and great staff"

"Best Hilton we’ve ever stayed at!"

"The staff was very helpful and attentive. Beds were super comfy and the breakfast was great! The building itself is so beautiful, looking forward to staying here again!"

"Rooms were a little dated and elevators are slow. Shower drained backed up."

"During check in things felt hurried to initial papers without explanation of what things were, but other than that everything was good. Clean room, comfortable beds, good breakfast. Would definitely stay here again"

"The bed was not very comfortable. They ran out of pool tools when asked about them the manager said it would be a minute. Had to ask again , but she never went to get the towels she told someone else."

"Quick overnight stay to watch a game or have something going on in Cleveland okay this is a good spot. It is close to all the ballparks, Rock n Roll HOF and downtown. They clean rooms on Sunday not a lot of amenities, parking is so so and they are doing construction near this hotel. Another advantage is you can walk to downtown or to the ballparks easily. Just wouldn’t stay more than a night or two at the most."

"Everything about my stay was horrible. I selected a hotel with a pool indoor or outdoor. Their pool was down for maintenance . No one made me aware of it prior to me arriving to the property that was one of the main factors of me booking the hotel. Also,in my room the tub was filled halfway with water, and the stopper was broke off. I don’t know if the water came from being back up out the pipe or what then they woke us up with a fire alarm telling us we evacuate the property at 3:30"

"This is very conveniently located near Case Western Reserve University which was the reason for our trip. The staff was helpful. The property was clean and well maintained. The only downfall was the parking. The choices are parking on the street which is incredibly limited, finding a parking garage which is several blocks away or valet. The valet is $26 a day. I truly feel if you cannot offer the parking on site then there should be no charge for valet. When you built the hotel you knew your...

"The staffs should have matching clothes. The floor in the entrance and hallway was dirty . The staff sounded be more friendly. Breakfast was good. Room was clean"

"Not a clean area"

"great staff"

"The breakfast was a big letdown. Pancake maker was broken, apple juice was watered down. Just oatmeal, bagels, cereal, toast, and hard boiled eggs. No bacon, scrambled eggs, or sausages. Coffee was decent."

"Great customer service"

"Had a great stay for the weekend."