"Hotel extremely clean, and staff very helpful and friendly. Hotel very run down"

"Well located close to bus stop for short trip into city centre. Our room was very clean and comfortable and had all we needed. There was plenty of room to bring in our suitcases rather than just an overnight bag. Staff were friendly and helpful with local knowledge. Having a restaurant right there was so convenient at end of a long day. Parking was convenient and everything on one level. Breakfast was a good selection of the usual fare. Would recommend this property."

"Great location, nice breakfast, attentive staff"

"The staff were great but the rooms were a bit cramped especially the bathrooms. There were problems with television reception breaking up. The hotel is in a nice location and the food was fine."

"Room needs a repaint and continuous ‘banging’ noise from the heating system all night ruined our sleep "

" Very friendly and helpful place "

"Could do with a hoover under bunk beds. Didn’t have all of the advertised vegetables with roast dinner and wasn’t offered any alternatives or discount. Service in restaurant and bar slow at times. Beautiful view of PolZeath beach . Sofas could do with a clean as water stains on them and a few more cushions on sofa would be a nice extra.Overall very pleased with our stay and would return again."