Harbour Front, Charlestown, St Austell, England, PL25 3NJ
What's nearby
Charlestown Harbour - 1 min walk
Duporth Beach - 11 min walk
Porthpean Beach - 9 min drive
Lost Gardens of Heligan - 10 min drive
Eden Project - 12 min drive
Getting around
St Austell Station - 8 min drive
Newquay (NQY-Newquay Cornwall) - 28 min drive
Restaurants
St Austell Brewery - 5 min drive
Hicks Bar St Austell Brewery - 5 min drive
Poltair Park Cafe - 5 min drive
Francines Fish - 3 min drive
The Brit - 3 min drive
About this property
Pier House
Bed & breakfast by the sea, revitalized in 2024
You can look forward to a terrace, a bar, and a restaurant at Pier House. Guests can connect to free in-room WiFi.
Other perks include:
Smoke-free premises and outdoor furniture
Room features
All guestrooms at Pier House include amenities such as free WiFi.
More amenities include:
Bathrooms with showers and free toiletries
42-inch Smart TVs with digital channels
Wardrobes/closets, electric kettles, and heating
Languages
English
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
Bar/Lounge
Dining venue(s)
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Nearby parking fee: GBP 8.00 per day (150 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Property is also known as
Pier House Charlestown
Pier House Hotel Charlestown
Pier House Hotel St Austell
Pier House St Austell
Pier House B&B St Austell
Pier House Hotel
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell
Frequently asked questions
Is Pier House pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Pier House?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.
What time is check-out at Pier House?
Check-out is at 10:30 AM.
Where is Pier House located?
Situated in St Austell, this beach bed & breakfast is steps from Charlestown Harbour, Charlestown Shipwreck and Heritage Centre, and Charlestown Beach. Duporth Beach and Pinetum Park and Pine Lodge Gardens are also within 1 mi (2 km).
Pier House Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
A pub/restaurant/hotel in the modern style of Fullers and Young's pubs in London. My bedroom (4) was small but very nicely decorated. As billed the bed was pushed against a wall so had I not been alone one of us would have been climbing over the other to get up to pee. There was the opportunity however to nose to tail. Lots of comfort but more than one occupying you wouldn't want to stay for more than a few nights. Brilliant overall.
What an absolute gem! It’s a shame we only stayed for one night. The room was beautifully decorated, clean and had everything you could possibly need and more, shower was superb. All staff were very friendly and helpful. Plenty of choice for breakfast, which was delicious. If we ever come back to Charlestown I wouldn’t even consider staying anywhere else but Pier House. Thank you for making us feel like home.
Excellent stay at The Pier House! Staff was extremely helpful with suggestions on things to do in the area. Beautiful setting on the Harbor. We had 3 meals there- lunch, dinner and breakfast that were just ok. A little disappointed in that part. But otherwise a very nice stay and excellent service by staff!
The hotel was beautiful and some lovely extras left in the room. My only problem was there was no one on reception when l arrived and no one to confirm where l could park. But otherwise it was superb.
We liked the staff and there lovely attitude towards people, the food was no more than average, we liked the little extras that were in the rooms like the swim jackets and shopping bag we did not like the small size of the room and the excessive non stop noise that could be heard from our room number 23, we would never stay in that room again
The hotel staff were all so friendly and the room cleanliness and style was amazing! The DAB radio in the room was a great touch, we listened to it in the mornings when waking up and when getting ready to go down for dinner! The food was delicious, including the breakfast!
Louis
Stayed 3 nights in Aug 2024
10/10 Excellent
Tonia
Traveled with group
12 August 2024
Liked: Amenities
Large comfortable bed, good thick curtains (I like it dark!) Roomy shower too with rain Forest and hand held shower. Wonderful views and excellent sun terrace, superb breakfast choice, pancakes were amazing. Plus I absolutely loved all the paintings and decor style, lovely relaxed feel. Would definitely go again. (I already knew Charlestown well)
A mixed bag here - newly refurbished after a fire and only been open a few weeks.
The rooms are nice enough with some lovely touches (the Pier House waterproof jacket an excellent idea) and extremely comfortable beds with wonderful crisp linen.
Hotel services need some improvement - too few staff when arrived due to rota mixup so had to wait ages to be checked in (not great after a 4.5 hour drive) - the hanging rail in the bedroom is only accessible for individuals over 6ft tall (seriously!) and there were several light bulbs missing - even after a 5-day stay - not rocket science to sort those surely??!! Oh - and not much storage space.
On the plus side the food and service and all of the team in the restaurant were excellent - great choice and very very well cooked - everything I chose was delicious - and looked after admirably by all of the team.
Would I stay again - not sure - would need to find out the facilities of the room and whether I could hang up my clothes for the week !
It took 30 minutes to check-in, very strict not before 3.00pm, no toilet rolls in room. Bathroom not cleaned and left wet twoels on floor plus moved dirty coffee cups into bathroom - why? Dinner service was extremely slow and you had to get up to get a waitress.
From the moment we arrived we were treated as though we were the only people there. From reception to dining room and bar all members of staff were courteous and welcoming. The room and the view from it were unbelievable. The bed was enormous and extremely comfortable. The food in the dining room was amazing with perfect sized portions. The selection of real ales (my favourite tipple) was excellent as was the wine ( the bosses favorite). I cannot give enough praise for this hotel, in fact, we enjoyed our stay so much we have already booked to stay there over Christmas next year. To all staff at the Pier House Hotel a massive thank you.
Very good indeed but was cold during the night and there were no blankets in the room. Ask beforehand! Also no toiletries in bathroom except fixed soap/shampoo dispenser.
A very warm welcome on arrival set a very good impression. My room was pleasantly decorated and well maintained. The bed was very comfortable and with no external noises, I slept very well. The breakfast was good, again with very welcoming and helpful staff.
There was limited on-street parking directly outside of the hotel or a free carpark a short walk away.
A lovely hotel in a very picturesque, sleepy part of Cornwall