Pier House

3.5 star property
Beach bed & breakfast with a restaurant and a bar

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Pier House

Spa
Deluxe Double Room, 1 King Bed, Harbor View | Desk, iron/ironing board, free WiFi, bed sheets
Restaurant
Reception
Shower, free toiletries, hair dryer, towels

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
The price is SAR 558
Price available on 02/11/2024

Room options

Superior Double Room, Sea View

Highlights

Heating
Smart TV
Renovated in 2024
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 16 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Standard Double Room

Highlights

Heating
Smart TV
Renovated in 2024
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 14 sq m
  • Sleeps 1
  • 1 King Bed

Deluxe Double Room, 1 King Bed, Harbor View

Highlights

Heating
Smart TV
Renovated in 2024
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 16 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Premium Double Room, 1 King Bed, Partial Sea View

Highlights

Heating
Smart TV
Renovated in 2024
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 16 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Classic Double Room

Highlights

Heating
Smart TV
Renovated in 2024
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 14 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
Harbour Front, Charlestown, St Austell, England, PL25 3NJ

What's nearby

  • Charlestown Harbour - 1 min walk
  • Duporth Beach - 11 min walk
  • Porthpean Beach - 9 min drive
  • Lost Gardens of Heligan - 10 min drive
  • Eden Project - 12 min drive

Getting around

  • St Austell Station - 8 min drive
  • Newquay (NQY-Newquay Cornwall) - 28 min drive

Restaurants

  • ‪St Austell Brewery - ‬5 min drive
  • ‪Hicks Bar St Austell Brewery - ‬5 min drive
  • ‪Poltair Park Cafe - ‬5 min drive
  • ‪Francines Fish - ‬3 min drive
  • ‪The Brit - ‬3 min drive

About this property

Pier House

Bed & breakfast by the sea, revitalized in 2024
You can look forward to a terrace, a bar, and a restaurant at Pier House. Guests can connect to free in-room WiFi.
Other perks include:
  • Smoke-free premises and outdoor furniture
Room features
All guestrooms at Pier House include amenities such as free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch Smart TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: GBP 8.00 per day (150 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Pier House Charlestown
Pier House Hotel Charlestown
Pier House Hotel St Austell
Pier House St Austell
Pier House B&B St Austell
Pier House Hotel
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell

Frequently asked questions

Is Pier House pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Pier House?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Pier House?

Check-out is at 10:30 AM.

Where is Pier House located?

Situated in St Austell, this beach bed & breakfast is steps from Charlestown Harbour, Charlestown Shipwreck and Heritage Centre, and Charlestown Beach. Duporth Beach and Pinetum Park and Pine Lodge Gardens are also within 1 mi (2 km).

Pier House Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 235 out of 295 reviews" "
Rating 8 - Good. 46 out of 295 reviews" "
Rating 6 - Okay. 9 out of 295 reviews" "
Rating 4 - Poor. 4 out of 295 reviews" "
Rating 2 - Terrible. 1 out of 295 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Giles, Wellingborough

Stayed 3 nights in Oct 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pub/restaurant/hotel in the modern style of Fullers and Young's pubs in London. My bedroom (4) was small but very nicely decorated. As billed the bed was pushed against a wall so had I not been alone one of us would have been climbing over the other to get up to pee. There was the opportunity however to nose to tail. Lots of comfort but more than one occupying you wouldn't want to stay for more than a few nights. Brilliant overall.
Stayed 1 night in Oct 2024

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute gem! It’s a shame we only stayed for one night. The room was beautifully decorated, clean and had everything you could possibly need and more, shower was superb. All staff were very friendly and helpful. Plenty of choice for breakfast, which was delicious. If we ever come back to Charlestown I wouldn’t even consider staying anywhere else but Pier House. Thank you for making us feel like home.
Stayed 1 night in Oct 2024

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay at The Pier House! Staff was extremely helpful with suggestions on things to do in the area. Beautiful setting on the Harbor. We had 3 meals there- lunch, dinner and breakfast that were just ok. A little disappointed in that part. But otherwise a very nice stay and excellent service by staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful and some lovely extras left in the room. My only problem was there was no one on reception when l arrived and no one to confirm where l could park. But otherwise it was superb.
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely accommodation-lovely staff and a great breakfast !
Stayed 2 nights in Sep 2024

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful views and costal walks. Friendly staff couldn’t fault the hotel in anyway, room no 3 is amazing!
Stayed 3 nights in Sep 2024

6/10 Okay

david

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the staff and there lovely attitude towards people, the food was no more than average, we liked the little extras that were in the rooms like the swim jackets and shopping bag we did not like the small size of the room and the excessive non stop noise that could be heard from our room number 23, we would never stay in that room again
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were all so friendly and the room cleanliness and style was amazing! The DAB radio in the room was a great touch, we listened to it in the mornings when waking up and when getting ready to go down for dinner! The food was delicious, including the breakfast!
Stayed 3 nights in Aug 2024

10/10 Excellent

Tonia

Traveled with group
Liked: Amenities
Large comfortable bed, good thick curtains (I like it dark!) Roomy shower too with rain Forest and hand held shower. Wonderful views and excellent sun terrace, superb breakfast choice, pancakes were amazing. Plus I absolutely loved all the paintings and decor style, lovely relaxed feel. Would definitely go again. (I already knew Charlestown well)
Stayed 2 nights in Aug 2024

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a stunning location.
Stayed 1 night in Aug 2024

8/10 Good

Vanessa

Business traveler
Liked: Cleanliness, staff & service, amenities
A mixed bag here - newly refurbished after a fire and only been open a few weeks. The rooms are nice enough with some lovely touches (the Pier House waterproof jacket an excellent idea) and extremely comfortable beds with wonderful crisp linen. Hotel services need some improvement - too few staff when arrived due to rota mixup so had to wait ages to be checked in (not great after a 4.5 hour drive) - the hanging rail in the bedroom is only accessible for individuals over 6ft tall (seriously!) and there were several light bulbs missing - even after a 5-day stay - not rocket science to sort those surely??!! Oh - and not much storage space. On the plus side the food and service and all of the team in the restaurant were excellent - great choice and very very well cooked - everything I chose was delicious - and looked after admirably by all of the team. Would I stay again - not sure - would need to find out the facilities of the room and whether I could hang up my clothes for the week !
Stayed 5 nights in Aug 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

peter

Stayed 1 night in Aug 2024

4/10 Poor

GD

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Poor service and cleaniness
It took 30 minutes to check-in, very strict not before 3.00pm, no toilet rolls in room. Bathroom not cleaned and left wet twoels on floor plus moved dirty coffee cups into bathroom - why? Dinner service was extremely slow and you had to get up to get a waitress.
Stayed 2 nights in Jul 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Charlotte, Dolton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very clean. Friendly staff. Amazing food. Would definitely recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Howard

Stayed 1 night in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love Charlestown and the location of Pier House
Stayed 2 nights in Dec 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay, lovely staff, great food and wonderful sea views from the room.
Stayed 2 nights in Dec 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a wonderful stay.
From the moment we arrived we were treated as though we were the only people there. From reception to dining room and bar all members of staff were courteous and welcoming. The room and the view from it were unbelievable. The bed was enormous and extremely comfortable. The food in the dining room was amazing with perfect sized portions. The selection of real ales (my favourite tipple) was excellent as was the wine ( the bosses favorite). I cannot give enough praise for this hotel, in fact, we enjoyed our stay so much we have already booked to stay there over Christmas next year. To all staff at the Pier House Hotel a massive thank you.
Stayed 2 nights in Dec 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, but...
Very good indeed but was cold during the night and there were no blankets in the room. Ask beforehand! Also no toiletries in bathroom except fixed soap/shampoo dispenser.
Stayed 2 nights in Dec 2022

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pier reviewed for Comfort.
A very warm welcome on arrival set a very good impression. My room was pleasantly decorated and well maintained. The bed was very comfortable and with no external noises, I slept very well. The breakfast was good, again with very welcoming and helpful staff. There was limited on-street parking directly outside of the hotel or a free carpark a short walk away. A lovely hotel in a very picturesque, sleepy part of Cornwall
Stayed 1 night in Nov 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022