"Meh"

"AVOID AT ALL COSTS! First, the man in front of me had to hand over a $100 bill at check in for the security deposit. Then, when I checked in through Expedia, they swiped my card and actually deducted $80 from my account (I use Expedia all the time and never is an amount deducted). The desk attendant assured me I’d have it back the next day. Now, the amount is no longer pending…it’s processed and I’ve been told it could be more than a week before it’s returned! They took it instantly but...

"I booked here for my son graduation and called to inform I was running late but the staff didn’t understand English or something very well and told me I didn’t have a reservation and kept hanging up on me"