"Our flight arrived after midnight and the number to call for the hotel shuttle was a dental office. Tried to call,still had same problem. Tried automated number multiple times and finally just said front desk instead of need shuttle and finally got a person who was very short and aggravated. We get to the hotel again at midnight and was abruptly told, the elevator has been out for a week and we are on the third floor. Seems like they would have told us that,I just got through PT for my back. The...

"Liked everything :)"

"We stay at Ka Quinta hotels when we travel. The one in East Ridge (Chattanooga) TN is really nice. The one in Powell Tn not so good. Microwave did not work, the refrigerator was so noisy I had to unplug it. The breakfast no where near as good as East Ridge. "

"Room was dirty … don’t really notice the extent til we were ready for bed and plugging in chargers etc and see pic … shame on management not seeing this an not double checking staff is doing what they are supposed to do. Room had not been vacuumed by night stand in months if not longer. Clerk offered to move us but too late "