Find hotels near Commotion Charters, Hyannis from SAR 301

"Was there during a storm and they lost power. No food or water for guests even though they supposedly offer continental breakfast. No back up generator to keep guests warm. "

"This was the worst hotel experience of my life. I made a reservation from February 22nd to 24th. In the early morning of the 23rd, the hotel lost power. We were left without electricity and without heating during a snowstorm, in extremely low temperatures. The hotel does not have a generator, so we were freezing in our room. Around 10:00 AM, we went to the front desk and canceled our second night. The front desk attendant wrote everything down on paper since none of the systems were working at the time. However, we never received a refund for the canceled night. I do not recommend this hotel under any circumstances. There was no responsibility for the safety of the guests. We had to seek shelter in a local church because the hotel offered absolutely no support, even knowing that we were with children in total darkness."

"During a hurricane the hotel lost all power for multiple days. There were no back-up generators, no access to food. The staff did not provide the Islander discount and refused any discount or refund for the second night that we cancelled after learning another hotel did in fact have a generator, heat and food. Zero customer service, not friendly, no interest in answering questions. Meanwhile, the guests pooled together and helped each other with finding food and coffee off site during 80 mph winds and blizzard conditions. The staff barely engaged or offered assistance. They ordered themselves food and picked it up during the storm without offering any help to the guests. The hotel was clean and nice, but the staff were useless."

"Staff are amazing, place is beautiful, clean and all around wonderful place "

"The room was clean had everything in it you could need. The staff was friendly and accommodating ice machine easily accessible and a filtered water cooler in the lobby was great. Pool area was closed but it looked like a nice area."

"Clean room, friendly staff"

"Terrible management. Don't stay here."

"I loved this hotel! "

"Unpleasant for a stay during the winter. If heat was set to keep downstairs comfortable, the upstairs was uncomfirtably hot. Had to open windows. So much in drawers and cabinets, no place to store items. TVs were horrible to utilize. Felt like a cheap flip. Realtor information left out with note about camera surveillance which made us feel uncomfortable. We left early. "