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"Great location. Shared bathrooms were always cleaned regularly. Good work and lounging space in the lobby"

"Awesome short stay.. Lovely staff, clean room, pleasant environment 😍😍😍"

"Employees wrre so very rude"

"Great staff"

"Everyone should go visit Encore atleast once "

"Second stay here. This is now our go to hotel in Boston. Excellent staff, location, and wonderful lobby/lounge. Can’t wait to return. "

"No"

"Main entrance was a bit tight to pass through with my wide suitcase. Also there are steps making it more difficult. I suggest using the side entrance. The store attached to hotel was great. Picked up coffee and snacks. A bit pricey but I guess you’re paying for convenience. My room was clean. Surprised that after taking an elevator to my floor I still had to take more steps up to get to my room. So be aware if your like me and struggle with steps. I wonder if it’s because I stayed in the...

"The only interactions I had with staff was after checking in, someone directed us to the elevator. Didn’t realize anyone was nearby because I would have loved help checking in. And I called the front desk to have the expensive buffet removed after regrettably opting in while checking in. That person was nice. Otherwise, the hotel was basically STAFF-LESS. Ghost town. The room was incredibly small! I didn’t expect that. The M in Citizen M mist stand for Macro? I hope you’re not expecting...

"Overall great experience. Would consider staying here again. Even received a room category upgrade (to a 1 bedroom suite). "

"Super clean room, very friendly staff, pet-friendly which was nice. Person who checked me in, Merima, was really nice and accommodating as heck. I would absolutely come back here. Gave me a really cool upgrade as well! Sure sounding area was so full of things to do you really couldn’t be bored. Good eats around as well. Just all around a great experience ! "

"Its always nice here. Staff were friendly. "

"Perfect stay"

"Yotel is a different concept of hotel. The location is great, walking distance to almost everything. Very clean, the restaurant and lobby area are awesome. I did not like the lack of space in the room, I need more room to move around, and the lack of privacy of the bathroom. Also water leake to the floor when showering. "

"Clean enough. Just not our cup of tea. Rooms are tiny."

"Overpriced room for the size beds and overall space in the room and what this hotel offered"

"Nice hotel well located with renovated rooms & Internet was fine but... 1) bath shower was still old and didn't work well 2) walls have no soundproofing - VERY NOISY! 3) packaged pastries is not 'breakfast' 4) on event night, we came back to a full parking lot. I had to walk to another hotel and pay for overnight parking Staff was great - refunded parking, but I still had to walk back & forth to other parking lot "

"Fantastic place to have a get away with your kids "

"Wonderful stay. Traveled solo, felt totally safe there whole time. Kitchen was wonderful, temperature was perfect, and the view was amazing. "

"The hotel was nice and very clean, which I appreciated. The complimentary breakfast, however, was fairly mediocre. This property has the potential to be excellent if the staff were friendlier and if the breakfast offered hot food options rather than just a continental selection. Another downside for me was the lack of natural light in the room. As someone who values natural light, the space felt a bit claustrophobic. On the positive side, the train is located just outside the hotel, which...