"Room we had was 707. The good points were the bed was comfortable though the pillows were comfy they were small size decorating pillows but had 4. Staff were all excellent and the breakfasts were well stocked and several choices. The dinning staff attendant was organized and super friendly and inviting. The rooms have been updated at some point but was poorly done. Here are areas that made me give only 3 stars, Trim and walls needing attention. Corners need a good cleaning. (Drives me nuts when...

"The breakfast menu was fresh and plentiful! Breakfast was very hearty! The parking was ample and safe! The hotel itself needs some updating, however it was clean and priced accordingly. The staff was very helpful with assisting us on places to visit or dining out selections. The staff were very friendly! I enjoyed my stay at Best Western Springfield!"

"While checking in I had to wait 45 mins just to check in because there was no one at the front desk. The first room we were assigned to had German roaches in the room and we had to get moved to the other side of the hotel after being offered to get moved right next door where we literally saw a German roach. I was disappointed in this property."

"All good "