البحث عن فنادق بتصنيف 5 Star في شاطئ كارمن من SAR 505

"We stayed from 16th of may to 24th of may. This is definitely doesn't feel like a 5 star hotel. Hotel is big with some nice pools and plenty of loungers. Drinks were good. Food was not good, from undercooked to overcooked to salty to bland to poor quality meats. Staff friendliness was 50/50..... some of the bar tenders and waiters were a little rude. Others were very nice. In particular, someone (who I choose not to name) from guest services was extremely condescending and dismissive. We...

"The hotel was lovely my problem here is with Expedia. As a platinum member I was given NO reason why I was moved from my original hotel, I feel I was downgraded. Expedia has yet to apologize or explain the reasoning. I was booked in a suite in the family area of Hotel Xcaret Mexico, I was told by Expedia I was in the upgraded adult area, this was not the fact. My original property was a 5 star all adult resort. I HAD to upgrade my stay which cost me $2000 additional dollars to be in the adult...

"Staff was always helpful and very attentive! Love all the service and your truly feel like its a get away ! We love this place and habe came several times. Dont have any negative thing to say about it honestly."

"We were very satisfied with our stay. The room was clean, comfortable, and well-maintained throughout our visit. The staff were very friendly, welcoming, and always helpful whenever we needed assistance. They made us feel comfortable and taken care of during our entire stay. The pool area was also nice and enjoyable, with plenty of space to relax without feeling too crowded. The overall atmosphere of the hotel was peaceful and relaxing, which made our vacation even better. We truly appreciated...

"Everything was beautiful , the only thing I would say is that the food everywhere in there could be better. The way the resort looks and is doesn’t match with their food."

"From the moment you arrive, everyone is truly welcoming and very helpful. The food and staff are amazing. Highly recommend."

"Todo excelente limpieza comida atención hotel. Todo excelente."

"Dedicated to kids. Love the kids club and amenities"