Find 4 Star Hotels in Heldens from SAR 409

"Awesome experience. Ms CJ at front desk went above and beyound excellent service and great personnality which is numbe 1 for me. Room amazing by the pool. Food gtest. Location numbr 1. 5 stars. Security staff top notch."

"NOT a "Resort" in the least and should not define or advertise themselves that way...that would be my biggest takeaway. Staff was fine with a few key people that were excellent. Some big issues for me at this place though were as I mentioned, that this place should absolutely not refer to itself as a "Resort." There are certain and various expectations that an establishment must meet to define itself as a "resort" and Koi doesn't meet any of them as far as I'm concerned. This term is extremely misleading and NOT the case at all...It's a Hotel with an outdoor pool, that's it. Even the beach that you're on is not accommodating for lying on or swimming, but that is what it is cause you're on the "Atlantic side", not the Caribbean Sea side of the country...key fact that I failed to consider. The restaurant was decent, but definitely seemed pricey to me and after a few nights it can get pretty limited. On the plus side, I will give credit to the rooms themselves. I thought the actual room was easily the best feature of the stay. The extreme spaciousness, balcony, and overall layout of the bathtub and shower with the optional window in between those areas were all very nice. Decent amount of choices on the TV there as well. I did also appreciate and like the fact that they provided at Daily Shuttle at 11 for the guests to one of 3 locations; being between Frigate Bay, Carambola Beach Club, and Shipwreck Beach. I personally liked the down & dirty vibe at Shipwreck the most."