"dirty stair carpet at the entrance gives a poor introduction. Our basement room was ok for one night. Dinner in the restaurant was good but the attitude of some staff was unfortunate and some were scruffy. Very interesting architecture and history."
"Food in restaurant is nice - waiter we had was lovely.
Parking on site £18.50 per night
Room clean although keep curtains closed as windows and ledges dusty.
Hotel is Ideal for city centre with parking and a place to crash."
"Hotel was very basic for a Holiday Inn. Restaurant seemed to be breakfast only and bar didn't ever look open. (Maybe the receptionist doubles as bar staff, I don't know.) There is only one lift so queues form. There was a mountain of pigeon poop on the outside window sill of my room, which was a bit gross. Inside was clean and location was fine, but I'm sure there are much better places in York at a similar price and location."
"We had a junior suite which was large. The room was clean but we noticed the hotel could do with some maintenance /upgrade. Carpet looked a bit old and the shower handles kept sticking. We had to ask for help.
Staff are very good and excellent breakfast."
"I had booked a family room with a king sized bed and sofa bed. When I arrived they gave me a double bed and a sofa with no bed. I called reception and they said they’d make up the bed. I said no problem as we were out for the day. We came back after midnight and the room was the same. I called reception again and they explained that the family room wasn’t given to me and they didn’t recommend a pull out sofa bed for anyone over 13. I explained I’d already spoken to reception earlier in the day....
"We had an awful experience on our first and definitely last visit!
The room we initially stayed in was cramped, dirty/dusty/cobwebs/milky white stains on chair/massive spider in corner by TV and lots of webs.
Bits on an un-vacuumed carpet made us not want to walk on it barefoot.
Two of the three lights were not working in the bathroom. Very dark main room - required a couple more spotlights.
Knobs missing from drawer handles.
Wonky wardrobe door which was hanging down.
Shower curtain...
"The room was a great size and had all of the things you expected.
Happy to stay there again.
Small note, if you pay for parking it fills up very fast so just know paying for a space is no guarantee of getting a space"
"Staff were amazing, but the place had a rundown feel to it. The public areas were quite modern, but the rooms certainly were not. The room was ,in fairness , quite large , but the bathroom hadn't been cleaned properly and the sink was badly cracked. Some of the architrave looked like it hadn't been cleaned for months.
Also , the food in the restaurant , whilst acceptable , was not what you would expect in a four star hotel , and overpriced too."
"Ideally situated. A few minutes walk to the city walls & one street back from river & bridge to city centre. Cosy double room was exactly that! Stayed 2 nights. Quiet peaceful room. Coffee pods & coffee bags plus choice tea bags along with small bottle of fresh milk. Great shower room. Air con adjustable in room, though it cut off after a few hours. Quite hot throughout the night as quilt was also heavy.Breakfast had many choices, cooked & continental. Friendly attentive staff throughout. Able...
"Great solo traveller experience. Room was as described, basic but perfect for an easy york stay. Clean facilities. Cleaners are abit loud in the morning. Good location with a bus route outside the entrance. Plenty of parking and good security. Will stay again."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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