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"Loved the room, friendly staff, great hot spring water, amazing and delicious breakfast and dinner!!"

"The rooms are very spacious and has all the amenities needed. The private onsen is amazing. We booked half board and was very thankful that they were willing to accommodate our vegetarian diet. The food was delicious and beautifully presented. "

"From the minute we entered the resort, we felt like we were the most valued guests. The checkin process was most welcoming and took place in the lounge, with a personal checkin attendant and a welcome drink and snack. We were then led to choosing our yukatas and obis, and then escorted to our suite. Each feature of the suite was explained in detail. We had a private onsen on the deck as well as a private footpath on the patio. Both are beautifully designed and aesthetically very appealing, adding to the lovely hot spring experience. The room was very well appointed and spacious. The amenities provided were very good quality products. Dinners and breakfasts were served in a private area of the dining facility, sometimes in our own little dining room. They were set menus, beautifully and artistically presented and the dining attendants explained each dish. Each dish, each piece of cutlery or crockery was singly and purposefully set down. The staff were most attentive and very friendly. The facility is 2.5km from the main town. It is set in a quiet area and the views of Mt Yufu and the valley are spectacular. It is very relaxing to sit in the lounge or out on the main deck and see the beautiful view. The public onsens also have this lovely view of the mountain and the valley We loved being at this resort....they truly value their guests. You will feel rested and pampered. There is a shuttle that goes to town at 9am and at 3pm. Cabs are easy to get. great place to stay"

"Everything was great. Excellent service but was surprised when I booked that dinner was not included as with most other ryokans."

"Amazing service all around. We were greeted straight away, shown to our room and the available facilities. The ryoken was very peaceful and clean. Dinner was 10/10 and we had lovely onsens to enjoy."

"An interesting mix of retro western with Japanese style onsen and gardens, this hotel offers rooms with huge, king size beds. We opted for the kaiseki dinner, and they were able to accommodate even though we didn’t reserve it at the time of our booking. The meal was excellent with a range of courses. We drove here, but it looks to be a 20 minute walk from the charming parts of Yufuin"

"good!!"

"Very good service from the staff "

"I liked that the location is away from the busy are, yet close enough. Good English support. We went up the hill and explored, which I would recomment if you want to get away from the crowd. Just a few good quality shops and art galleries, and restaurants up the hill."