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Grand Mercure Beppu Bay Resort & Spa

4.0 star property
Hotel with a full-service spa, in the vicinity of Hells of Beppu

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Photo gallery for Grand Mercure Beppu Bay Resort & Spa

Seasonal outdoor pool
Deluxe Suite, Multiple Beds, Sea View | In-room safe, desk, free WiFi, bed sheets
Hot springs
Exterior
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Laundry
  • Spa
The current price is SAR 244
SAR 295 total
29 Jul - 30 Jul

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Room, Multiple Beds, Ocean View

In-room safe, desk, free WiFi, bed sheets

Superior Room, Multiple Beds, Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bidet
Deep soaking bathtub
  • Ocean view
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Deluxe Suite, Multiple Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Deluxe Suite, Multiple Beds, Sea View

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bidet
Deep soaking bathtub
  • Sleeps 8
  • 4 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Ocean View

In-room safe, desk, free WiFi, bed sheets

Standard Room, 3 Twin Beds, Ocean View

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bidet
Deep soaking bathtub
  • Sleeps 5
  • 3 Twin Beds

View all photos for Standard Suite, 2 Twin Beds, Mountain View

In-room safe, desk, free WiFi, bed sheets

Standard Suite, 2 Twin Beds, Mountain View

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bidet
Deep soaking bathtub
  • Sleeps 9
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Standard Room, Multiple Beds, Sea View

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bidet
Deep soaking bathtub
  • Sleeps 6
  • 4 Twin Beds

View all photos for Standard Room, Multiple Beds, Mountain View

In-room safe, desk, free WiFi, bed sheets

Standard Room, Multiple Beds, Mountain View

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bidet
Deep soaking bathtub
  • Sleeps 6
  • 4 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Classic Room, 2 Twin Beds, Sea View

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bidet
Deep soaking bathtub
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Suite, 2 Twin Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Deluxe Suite, 2 Twin Beds, Sea View

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bidet
Deep soaking bathtub
  • Sleeps 12
  • 2 Twin Beds

View all photos for Standard Suite, 2 Twin Beds, Sea View (Japanese Western Style)

In-room safe, desk, free WiFi, bed sheets

Standard Suite, 2 Twin Beds, Sea View (Japanese Western Style)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bidet
Deep soaking bathtub
  • Sleeps 9
  • 2 Twin Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain view

In-room safe, desk, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Mountain view

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bidet
Deep soaking bathtub
  • Mountain view
  • Sleeps 8
  • 4 Twin Futons

View all photos for Standard room with 2 single beds and 1 sofa bed

In-room safe, desk, free WiFi, bed sheets

Standard room with 2 single beds and 1 sofa bed

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bidet
Deep soaking bathtub
  • Sleeps 6
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Sea View

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bidet
Deep soaking bathtub
  • Sleeps 6
  • 2 Twin Beds

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

In-room safe, desk, free WiFi, bed sheets

Superior Room with 2 single beds and 2 extra beds, Mountain view

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bidet
Deep soaking bathtub
  • Mountain view
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room with 2 single beds and 1 extra bed, Mountain view

In-room safe, desk, free WiFi, bed sheets

Classic Room with 2 single beds and 1 extra bed, Mountain view

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bidet
Deep soaking bathtub
  • Mountain view
  • Sleeps 6
  • 3 Twin Beds

View all photos for Standard Room, Japanese style, 4 futon beds, Ocean/Sea view

In-room safe, desk, free WiFi, bed sheets

Standard Room, Japanese style, 4 futon beds, Ocean/Sea view

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bidet
Deep soaking bathtub
  • Ocean view
  • Sleeps 8
  • 4 Twin Futons

View all photos for Classic Room, 3 Twin Beds, Ocean View

In-room safe, desk, free WiFi, bed sheets

Classic Room, 3 Twin Beds, Ocean View

7.2 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bidet
Deep soaking bathtub
  • Ocean view
  • Sleeps 6
  • 3 Twin Beds

About the neighborhood

Map
1825 Irie, Hiramichi, Hiji-machi, Hiji, Oita-ken, 879-1508

What's nearby

  • Hells of Beppu - 9 min drive - 6.5 km
  • Beppu Tower - 10 min drive - 9.7 km
  • Harmony Land - 10 min drive - 7.9 km
  • Takegawara Onsen - 11 min drive - 10.3 km
  • African Safari - 16 min drive - 13.0 km

Getting around

  • Kamegawa Station - 3 min drive
  • Beppu Station - 8 min drive
  • Oita Airport (OIT) - 26 min drive

Restaurants

  • ‪ラーメンいっちゃん 琴別府店 - ‬3 min drive
  • ‪南太門 - ‬3 min drive
  • ‪ポッポおじさんの大分からあげ 日出店 - ‬5 min drive
  • ‪二刀竜日出店 - ‬5 min drive
  • ‪とんぼの湯 - ‬5 min drive

About this property

Grand Mercure Beppu Bay Resort & Spa

Upscale hotel near Harmony Land
Located close to Hells of Beppu and African Safari, Grand Mercure Beppu Bay Resort & Spa provides an indoor public bath (no minerals), laundry facilities, and a bar. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, LE SENSORIEL, offers breakfast and dinner. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), free train station pick-up, and hot springs on site
  • An electric car charging station, a gift shop, and a vending machine
  • Guest reviews give good marks for the overall condition
Room features
All 289 rooms offer comforts such as air conditioning, as well as perks like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • LCD TVs with satellite channels
  • Wardrobes/closets, refrigerators, and heating

All inclusive details

All-inclusive room rates at Grand Mercure Beppu Bay Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

Buffet meals, snacks, and beverages included

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

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  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 98 reviews
The price is SAR 218
SAR 241 total
5 Aug - 6 Aug
Grandvrio Hotel Beppuwan Wakura

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 3:00 PM to 6:00 PM
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 for adults and JPY 2,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LE SENSORIEL

Things to do

  • Full-service spa
  • Hot springs
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Full-service spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 2000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
Pool access available from 3:00 PM to 7:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Beppuwan
Beppuwan Royal
Beppuwan Royal Hiji
Beppuwan Royal Hotel
Beppuwan Royal Hotel Hiji
Beppu Wan Royal Hotel
Beppuwan Royal Hotel Japan/Oita Prefecture - Hiji-Machi
Hotel Resorts BEPPUWAN Hiji
Hotel Resorts BEPPUWAN
Resorts BEPPUWAN Hiji
Resorts BEPPUWAN
Hotel Resorts BEPPUWAN
Grand Mercure Beppu & Spa Hiji
Grand Mercure Beppu Bay Resort Spa
Grand Mercure Beppu Bay Resort & Spa Hiji
Grand Mercure Beppu Bay Resort & Spa Hotel
Grand Mercure Beppu Bay Resort & Spa Hotel Hiji

Frequently asked questions

Does Grand Mercure Beppu Bay Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 3:00 PM–7:00 PM.

Is Grand Mercure Beppu Bay Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Beppu Bay Resort & Spa?

Self parking is free at this property.

What time is check-in at Grand Mercure Beppu Bay Resort & Spa?

Check-in start time: 3 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Beppu Bay Resort & Spa?

Check-out is at 11 AM.

Are there all-inclusive benefits at Grand Mercure Beppu Bay Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is Grand Mercure Beppu Bay Resort & Spa located?

Situated in Hiji, this spa hotel is within 6 mi (10 km) of Hells of Beppu, Harmony Land, and Beppu Tower. Takegawara Onsen and African Safari are also within 9 mi (15 km).

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Grand Mercure Beppu Bay Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 241 out of 588 reviews
Rating 8 - Good. 208 out of 588 reviews
Rating 6 - Okay. 88 out of 588 reviews
Rating 4 - Poor. 31 out of 588 reviews
Rating 2 - Terrible. 20 out of 588 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Rey comfortable and an INCREDIBLE breakfast that was included.
Stayed 1 night in Jun 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in Nov 2024

10/10 Excellent

Chee Boon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Seaview.
Stayed 2 nights in Jan 2025

6/10 Okay

Ho Ting Jason

Liked: Staff & service
Disliked: Amenities
The hotel is quite spacious, and the ocean view is breathtaking. Before my visit, I had assumed that the hotel had undergone a recent renovation. However, the room we were staying in was surprisingly old. The facilities in the room appeared to have been used for over a decade. The sink had turned yellow and cracked, and the TV was small and had low resolution. The room also had an unpleasant odor. While the scenery is beautiful, the windows outside were covered in spider webs and insects, which was quite unsettling to look at.
Stayed 1 night in Jun 2025

10/10 Excellent

Jittinai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive

Impressive service and room conditions. Breakfast was awesome with good variety. Stunning views from room.
Stayed 3 nights in Dec 2024

10/10 Excellent

Choi Chu Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall comment

Gd sea view, breakfast was good with many varieties of food and drinks. Thanks a lot
Stayed 1 night in Oct 2024

10/10 Excellent

LAN KIU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many group tours. Noisy.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was ok. No baby crib available. The baby area is not baby safe, my child cut her head open on one of the tables bc they have sharp edges and had to go to the emergency room. There was mold on the vents in the room and the carpets were pretty dirty.
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Resort does not acknowledge or respond

Resort would not acknowledge the refund policy they provided to me in the message app and in email because the resort did not translate it in English properly. Resort did not respond to my messages after instructing me to message them through the message app. Resort did not respond to my emails after instructing me to email them and providing me with an email address to use.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yukari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕朝食共に美味しく、スタッフの方もとても親切でした。プールやお部屋も清潔でお布団も寝心地が良かったです！また泊まりに行きます。ありがとうございました。
Stayed 1 night in Jul 2025

6/10 Okay

erika

Disliked: Staff & service
良い点 ・夕食、朝食バイキングの内容が良かった ・プールがあるので、子どもがとても喜んだ 残念な点 ・ホテルエントランス前の駐車場が満車で第二？駐車場が少し離れていて不便だった ・大浴場にタオルが一切置いておらず、不便だった(客室からうっかり持って行くのを忘れたら、客室かフロントまで戻らないといけないので注意) ・混み合う時間帯は、エレベーターを乗るのに行列だった(ホテルの規模に対してエレベーター数が少なく感じた)
Stayed 1 night in Jul 2025

4/10 Poor

iwao

Disliked: Cleanliness, staff & service, amenities
チェックインの時、全て清算済みで来ているのに再度、請求されそうになった。
Stayed 1 night in Jul 2025

8/10 Good

Maiko

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
今回初めて利用しました。トータル的には満足出来るホテルでした。ウェルカムドリンクやプール利用、朝夕のビュッフェは子供も楽しむ事ができたのでまた利用したいと思います。 不満な点はチェックインの受付の対応がイマイチでした。説明が足りず、後から別のスタッフに聞いたが、心のこもっていない対応を受けたので残念です。あとは、和室の方が少し安かったので選びましたが、畳や家具？に歴史を感じてしまいました。汚いとかではなく少し暗い印象。時間が経てば慣れました。 和室の部屋と受付のスタッフ以外はすごく満足出来るホテルでした。
Stayed 1 night in Jul 2025

10/10 Excellent

Makiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Toshiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
別府湾を望むロケーションは最高に良く温泉も内湯、露天共に満喫できました。 ただインバウンド客が多く浴槽に潜って遊ぶ年輩の中国人や身体拭かず脱衣場に上がってくる人などマナーの悪さが気になりました。
Stayed 1 night in Jun 2025

10/10 Excellent

Hiromi

Stayed 1 night in Jun 2025

10/10 Excellent

atsuko

Liked: Cleanliness, staff & service, property conditions & facilities
ウェルカムドリンクを楽しめました。子供連れでこぼしたりしてご迷惑をおかけしましたが、優しく接してくださり、手早く片付けてくださったりして、とても和めました。また行きたいです
Stayed 1 night in Jun 2025

8/10 Good

Seek mooi

Liked: Cleanliness, amenities, property conditions & facilities
Not much choices for the meal
Stayed 2 nights in Jun 2025

10/10 Excellent

MISA

ご飯が食べ飲み放題で最高でした。施設内もとてもキレイでフロントのスタッフの方もすごく丁寧に対応して頂きました。

10/10 Excellent

Hsiao Ju

Liked: Cleanliness, amenities, property conditions & facilities
早餐非常豐盛美味，海景很美
Stayed 1 night in May 2025

2/10 Terrible

CHIHARU

Disliked: Cleanliness, amenities, property conditions & facilities
511に宿泊しました。廊下のカーペットのシミや清カビまみれのユニットバスが不愉快でした。バイキングのみ満足です。3歳からバイキングの料金を取るのもモヤモヤしました。
Stayed 1 night in May 2025

10/10 Excellent

tositugu

又、寄ってみます
Stayed 1 night in May 2025

8/10 Good

Katsuhiko

Liked: Cleanliness, amenities
Stayed 1 night in May 2025

8/10 Good

chika

Stayed 1 night in May 2025

10/10 Excellent

Hiroyuki

Stayed 1 night in May 2025