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"Excellent location on the lake. Third time staying at this location. "

"Lovely hotel amazing location "

"Quiet accommodation that is near to the night market and Xihu Broken Bridge. Helpful concierge that recommended good local eateries and provided travel advices. Spacious and clean room. "

"Splendid Hotel, super nice staff"

"The location is the best for sightseeing especially around the west lake. Room is Bit old but clean and good size. Maid at my floor was great. Would stay here again for it’s great location."

"Modern, clean and spacious hotel. It’s located in cbd area."

"Great Room, delicious breakfast and nice area around the property"

"Have stayed here for years. Now that will help put some of my ratings into perspective. Love the location of the hotel. Nearby restaurants are fantastic. Always thought the restaurant did a great job with morning breakfast but the offerings have slipped to be equal to your average 3 Star Chinese Hotel. Expats you see walking around all trying to find something they can or want to eat. "