Find Resorts & Hotels with Spas in Xalapa

"excelente "

"First of all, the amenities of the property shown on the listing is inaccurate about the things for kids. There is no play room. There is no arcade. Second, the AC in my room didn’t work hardly at all. I woke up in a pool of sweat in the middle of the night. It was 27 degrees Celsius even with the thermostat set to cool to 21 degrees, set on cooling with the fan on high. Last negative: there is no room refrigerator. Generally the place looks like it was once quite nice and other than the food it...

"We had plenty of room, anytime needed cleaning they did a great job!! The food was superb!! The customer service was excellent! The place was super clean ! Thank you for all the customer service!!"

"Worst experience ever! The owner/manager, was super rude and disrespectful, I’ve had the opportunity to travel a lot and this was the first time that I was treated really bad. Nothing was like the pics. The room has humidity so smells terrible also the blankets. Expensive, compared to the facilities and service. Just not worth it. Please please 🙏 find another hotel. "

"Clean, great food "