"Rooms are hot even with the AC on full blast"

"Wasn’t sound proof. Our room was on the front side and it sounded like we were in our car and parked along side of Hwy. So loud I had to turn the tv on to help drown out the noise. Bathroom doorknob was broken."

"Excellent everything was awesome"

"Tiene tiendas cerca , las instalaciones están limpias el personal es amable"

"Breakfast was excellent"

"This was our first time in Chicago. My sister and I saw this Best Western as a convenient choice for the Pokemon GO! Fest of 2026. Wow, what a beautiful building! Very safe too. The lot is lit so brightly and is next to a small banquet hall so we weren’t scared about coming back to the room very late. The room was beautiful; comfy sheets, updated TV and nice amenities. The staff were so friendly to us upon check-in and held our bags both at check-in and check-out so we could go explore the city...

"Y"

"Great customer service and the room was super cleaned. Thank you"