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"The room was clean -until - I requested towels and other items and I came back to my room to find clean towels draped across our toilet without any of the other requested items present on my clearly placed privacy please placed door card on the door . "

"Always relaxing and clean "

"Our favorite place to stay when we go to Disney."

"The room was so so. Nothing was amazing, the breakfast was worth it. But the AC in the room seemed to not work great and the bathroom faucet seemed to drip continuously if not put exactly right. Also one bed was tightly made and the other seemed thrown together making us question cleanliness. The beds were also old spring beds that were noisy. The best thing about the place is its proximity to Disney. "

"Super friendly staff and immaculate cleaning services. Stayed there with my son for 4 nights. Rooftop bar and pool a bonus. Yummy cocktails. Rooms was on the small side, but bed super comfy and we didn’t spend much time in the room. Would happily come back!"

"Need to be modernized. Buildings are old and need lots of renovation. The pool chemistry was not good. The staff made up for all negative stuff. The kids loved the water park and the staff. That’s what really matters. "

"Loved the Riverside room, breathtaking and peaceful. Will be returning!"

"Staff are veey friendly and helpful Thank you"

"Family friendly hotel with very accommodating staff. The facilities themselves, though, are getting a bit rundown. Breakfast was great, with a lot of gluten-free options."

"Good for the price. Nice staff."

"Every thing is good but I don’t like to pay parking lot 28$ per day "

"Older rooms, stains on the carpet, bathroom walls and doors peeling, and an odd bad odor in the elevator areas. "

"Property was clean. Staff were friendly and helpful. Felt the Mary Jane's restaurant was a little overrated. Food wasn’t what I expected."

"The bar is really expensive, but other than that it's a very nice place. Make sure to visit the pool on the top floor"

"It took 2 hrs to check-in at 4:30 PM. We stayed for 3 days and they never came once to clean the room. We called to ask for extra shower towels, they never came to accommodate. We ended up getting towels from the pool area. At the pool, they have 2 ping pong stations, unfortunately they don't have any balls so its there for decoration. They are understaffed, I wouldn't comeback."

"It was a decent place. Nothing over the top. Good for sleeping "

"Toilet was not functioning after check-in and when we let the front desk know, we were told that we could not switch rooms and that we would have to wait until morning to have maintenance come and look at it and to use the lobby restroom. After a long day of driving this was extremely inconvenient especially since our room was on the opposite side of the lobby. When my child needed to use the restroom, we did end up going to the lobby restroom...where the toilet was clogged. I had to ask for a...

"Not the best hotel "

"Room could have been cleaner, there’s some dried blood on the bathroom door (yikes) that’s been there for a while it looks like. But overall not as bad as I thought. The pool was very nice. Staff was very nice. Questionable neighbors especially at night time but if you keep to yourself it’s fine lol. "