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"Beautiful surroundings, very nice place to stay."

"Great location to walking to several fun things."

"Great property, but it's 100% about the staff. Top shelf people who all deserve a raise."

"This is an outstanding, classic and very elegant old school hotel in the center of downtown. It reminded us of the Plaza in NYC. Much is easily accessible, including Gastown and the waterfront. If you travel light and have a cruise booked, you can even easily walk to the docks and check in to your ship, though cabs are abundant. We booked a suite and were given a room that was impeccably appointed, not to mention spacious, with a huge walk-in closet and windows with multiple views of the city - one of the best rooms we've ever had. As for the staff, we've rarely encountered greater courtesy and professionalism. This is truly a 5 star hotel without pretentiousness. We couldn't recommend this hotel more highly. "

"The staff we're wonderful and very welcoming. Everything was clean and comfortable, and the room had amazing AC that was a magnificent oasis from the hot summer days."