Find all hotels by Highgate Independent in Upper West Side, NY from SAR 399

EXCEPTIONAL staff, sparkling clean and conveniently located hotel, great neighborhood, and again - exceptional staff! They were so friendly and welcoming and we cannot wait to return. Thank you for making our stay so comfortable and memorable.

Clean and great staff

Staff was outstanding ! :-)

Beautiful views of the park. Staff could not be more helpful and kind. Would stay there again

We enjoyed our two night stay at the Romer's. We came in on the subway from JFK, and it was about 1 block walk from the subway station. We came to eat food and see the museums, and Hell's Kitchen is ground zero for foodies! We found great places to eat within a 15 minute walking distance. Two things we didn't prepare for. We came to NYC with practically no cash, as we had just come from a recent trip to Europe, where everything is cashless. Tips are still paid in cash in NYC in many...

Nice bakery for breakfast.

We had never stayed at the Mandarin Oriental and glad we did, very nicely decorated and the amenities were great (nice pool, fitness area, dining with fabulous views), parking on premises, close to everything. It was a little pricey, but hey, it's New York!

I was on the sixth floor and the room was extremely quiet, unusual for New York, rather spacious and yet on this particular night, relatively inexpensive for such a perfect location in New York. Don’t miss the Red Farm restaurant around the corner… worth trying even if a bit noisy. My main criticism of the hotel is actually the coffee bar and pastries for breakfast, which are too sweet and caloric for me, and limited to drip coffee if you want to use their free breakfast card. I way prefer...

It was excellent for the solo traveler. I don’t believe it would work for someone in a wheelchair, or with other type of limited mobility. And if you aren’t strong enough to climb up a few little steps on the small ladder to get to a top bunk, you should let them know that when you make a reservation. I stayed in the top bunk this time, and it was super easy to get in and out, but I can see how it might be daunting for somebody else.

Great experience!

The staff is super friendly and accommodating. The hotel is located right in front of the famous L’industrie Pizza and down the street is Little Italy with many great restaurants. There famous caffe Paradiso is only a 7 min walk and a 5 min walk to Leons bagels! The hotel provided a free water dispenser down in their lobby as well as free coffee and teas. They also provide free yummy croissants in the mornings. I would definitely stay here again.

For the price point & location, this property is great despite small rooms & showers.

Absolutely love this hotel! Staff is very friendly. Will absolutely be staying here again!

Travel to NY often. The Arlo always is a great stay. Clean, smells amazing, good vibes, friendly/stylish staff, great decor, reasonably priced. Just do it. Stay here. Perfect for solo travel.

Great location! Great restaurants nearby! Comfortable beds. It would have been nice though if a little birthday card or something was put in my room! Other than that you cannot go wrong staying here and I’m planning to again!

Jose was so helpful. Ordered my cab for an early departure and was there early in the morning to help me with my bags into the cab. Great service. I'll stay there again!

Shelley was AMAZING and very helpful. Definitely made the stay better.

Great location and facility

Very centrally located. Amazing staff and clean. My go to place for New York