البحث عن فنادق في زاما، في تولوم من SAR 178

"Super lindo el hotel"

"The staff was amazing, the front desk helped with booking excursions, massages, and private chefs. We did the panoramic suite and it was big, comfy, and fun. We had our own rooftop pool and 3 king bedrooms/3 full bathrooms. Had a great on site restaurant and bar. Really nice gym. Elevator was available and some of the staff spoke English for us that need it. Only slight negatives where the nearby surroundings where not great to look at and the water would, at times, smell bad so we would...

"Amazing ng property with great location. Close enough to any chaos you might crave but quiet and peaceful with some great restaurants and small stores to provide for any short term needs. Clean and an amazing staff! "

"The staff are absolutely amazing. They go out of their way to ensure everyone is taken care of. Property is immaculate and aesthetically pleasing to the eye. Daily trips to the beach feels like little excursions. Eric at the Grotto is amazing and is so attentive. FIBI…"

"La única falla fue el minisplit de la habitación 9B. Le urge mantenimiento para que se enfríe más rápido , no está del todo bien. De lo demás, recomendado."

"The kitchen is large with plenty of storage. Kettle and coffee maker and large fridge . I would suggest more pots and pans for 4 people accomodating the room "

"Loved everything about this stay. The hotel feels fresh, youthful, and vibrant. The rooms are compact but super smart and clean, with great tech. The rooftop pool area is stunning and a fantastic place to unwind. Staff were incredibly welcoming and helpful throughout. An absolute gem of a hotel if you appreciate smart design and a great atmosphere!"

"Super comunicación con el anfitrión Habitación limpia Bonita decoración Esperaba un departamento y fue una habitación chica sin cocina. Muchissimo ruido debido a que deban las ventanas a una calle popular muy transitada hasta el domingo."

"The room was beautiful. I loved our private little pool. The hotel isn’t very convenient if you don’t have a car. Taxis can get very pricey without one. The shared hotel pool is very nice too. I would stay here again if I have a car rental to get to the hotel zone area."

"Went on a girls trip to truly disconnect from reality, and I can honestly say this place hit every single spot we needed. Beautiful and peaceful. All you heard were the birds . Also loved that you could use the bikes to get around!! "

"Great amenities and close to beach/supermarket Most communication thru Expedia portal went unanswered. Recommend direct communication with hotel staff by phone. Lovely pool and roof deck. No hot water in kitchen sink went unaddressed for entire stay. Very basic kitchen setup. "

"Everyone was so pleasant! The breakfast with fresh fruit, yogurt and some additional items were delicious. I enjoyed the social hour and took the opportunity to talk to a couple of people. Jose and another concierge made perfect recommendations for excursions."

"Es la Zona más exclusiva de tulum , el personal súper atento , limpieza y habitación como lo describen en la publicación , Oxxo, 7 eleven , go mart a unas calles , restaurante , volvería a regresar sin dudas ."

"Quiero compartir mi experiencia para que futuros huéspedes tomen precauciones. Durante nuestra estancia todo transcurrió con normalidad, sin embargo, después del check-out nos están intentando responsabilizar por daños en unas sillas, sin contar con evidencia clara que demuestre que dichos daños ocurrieron durante nuestra estancia. Es importante mencionar que no se nos mostró evidencia con fecha y hora previa a nuestra entrada que confirme que las instalaciones se encontraban en perfecto...

"Breakfast was fresh but very late every morning. It started after 8am, i had trips planned and needed to leave early on fee days but there was no breakfast. I tried looking around the property but couldn’t find anyone to ask. Also, apparently there was a waterfall but they didn’t turn it on until my last day of trip. They also tried to put me in a different room than the one I booked ( Orchid Suite). I has to ask them about it and then they moved me."