"The hotel and staff were friendly and accommodating. They provided a lot of the basic toiletries free of charge. Kind in mind, this is Japan and rooms are smaller in traditional Japanese hotels. I would recommend dining outside the hotel. We did not use the amenities but based on the rest of the hotel, I would assume they are great"

"Great value. The rooms were spacious (by Tokyo area standards), clean, and well apportioned. Plenty of room for me, my wife, and one teenage child. The breakfast buffet is excellent with plenty to choose from in either Japanese or western style offerings."

"Well located. Good customer service, very clean room"

"Stayed in a corner room which was spacious and well-maintained. Very clean and comfortable. Didn’t spend much time in the club lounge. Staff very friendly and efficient. Short walk to the metro which was safe late at night. Would recommend and would stay again"

"great location, convenient to shopping mall and restaurants."

"ロビーからゆったりした優雅な空間で、とても贅沢な気持ちになりました。駅からも近く、東京タワーも近く、本当に便利な場所でした。また、浜松町からのシャトルバスも有難かったです。部屋も広くて、都会の喧騒を忘れるような落ち着いた環境で、旅の疲れを癒せました。アメニティも充実していました。"

"Great place"

"Hotel located on a larger hotel complex with several facilities around. Across train station. Limited variety for breakfast, this can improve."